692

HelpCenter Corrector

by Itransition Groupfor Jira Server 7.2.0 - 8.14.1

Unsupported

Jira Service Management

Supported

Jira Service Management

Unsupported

Jira Service Management

Get it nowFree app

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

Restrict access to the Jira Service Desk HelpCenter & Hide Search Bar

Hide HelpCenter links

Redirect from a direct link

Manage multiple groups

HelpCenter Corrector plugin hides links leading to the a HelpCenter on every page of ServiceDesk.

If a user tries to access a HelpCenter using the direct link he will be redirected to the URL specified on the a plugin settings page

Set restriction with the redirection URL for multiple groups at once.

More details

The HelpCenter Corrector plugin allows you:

restrict access to the Jira Service Desk HelpCenter for specific user groups or for all users at once (works with RefinedTheme's for Jira Service Desk too)
hide the search bar on the Service Desk portals overview page
hide the search bar on the Customer Portal page.

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Reviews for server

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by dkerry@certitude.org.uk on 2019-09-20

Awesome app, more importantly great bunch of people! ITransition Group, built and configured out JIRA SD / Confluence environment to spec.. Thank you :)

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by Judit Arvai on 2018-10-28

that is what I needed. Thanks

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by Julián Varela Taja on 2018-08-21

Exactly what we needed! Super easy and simple! Thanks!

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by Henri Virtanen on 2018-06-21

Nice add-on for limiting the access to portals/Help Center and hiding search bar. Sadly after restricting access to Help Center front page, end users cannot create new tickets without starting to use end users group management. Multiple projects with different end users this becomes rather difficult to handle.

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by Michael Lasonde on 2018-03-23

Exactly what I wanted, Thanks so much and keep up the great work.

1 out of 1 found this review helpful

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Reviews for Data Center

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Cloud Pricing

Server Pricing

Data Center Pricing

Itransition Group provides support for this app.

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Versions

Version 1.3.17 • Jira Server 7.2.0 - 8.14.1 • Released 2021-01-19

Summary

Compatibility with Jira 8.14.x and Jira ServiceDesk 4.14.x

Details

- Safari issue fix- Fix error from customer portal- Bugfixes

Installation

Log into your Jira instance as an admin.
Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
Click Find new apps or Find new add-ons from the left-hand side of the page.
Locate HelpCenter Corrector via search. Results include app versions compatible with your Jira instance.
Click Install to download and install your app.
You're all set! Click Close in the Installed and ready to go dialog.

To find older HelpCenter Corrector versions compatible with your instance, you can look through our version history page.