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    Instabug for Jira: Bug Reporting

    by Instabugfor Jira Cloud
    Supported
    Instabug supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    Your users and testers can easily report bugs from your mobile app to Jira

    Your users and testers can easily report bugs from your mobile app to Jira

    Your users and testers can easily report bugs from your mobile app to Jira

    Contextual Reporting and Feedback Channels

    Receive User Feedback Inside Your Jira Project

    Fix Bugs Faster with Insightful Reports

    Instabug allows your mobile users and beta testers to report bugs and send feedback about your mobile app directly from your app. No email, Twitter or untrackable issues left on app stores.

    Integrating Instabug with Jira will enable you to receive bug reports right inside your Jira project, and assign different issues to the right team members without disrupting their existing workflow.

    Instabug saves your team time by sending detailed bug reports capturing the device details, screenshots, user steps, and network logs to help you understand exactly what went wrong and fix issues faster.

    More details

    Instabug empowers mobile teams to release with confidence through comprehensive bug and crash reports, in-app surveys, and real-time user feedback. Connect Jira with Instabug to:

    • Provide your users and testers with an easy way to share their feedback and report any bugs they find in your app.
    • Save your engineer’s time with detailed bug and crash reports that contain all the needed details to reproduce and fix bugs faster.
    • Instabug captures the states of the app and the device right before the bug occurs, network logs, repro steps, and condole logs.
    • You can set rules to receive all the reports coming from your mobile app right inside a Jira. Or, you can select to forward specific reports with one click.
    • While setting up your integration, you can select the project, issue type, assignee, and the value of any of your custom fields.
    • Last, you can keep Instabug and Jira in sync. Once you change the status or add a comment on Jira, the changes get reflected in your Instabug dashboard.

    Reviews for cloud

    (44)
    Sign in to write a review
    by Ryan Jordan on 2019-09-17
    We love Instabug! It's dramatically increased our efficiency when it comes to identifying and addressing bugs as well as documenting suggestions from testers. The video screen recording functionality is awesome as it allows our dev team to see what we're seeing as we navigate through the app.
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    by Stephen Cobb on 2019-09-16
    After looking at instabugs competitors, I can say without a doubt, they are the best option. The integration support, and the connectivity with 3rd party applications is far superior than anyone else in the market. If you don't believe me try out the demo for free with no credit card.
    Was this review helpful?YesNo
    by Khaled Alqasrawi on 2019-09-16
    Instabug SDK with its Jira integration made it super easy to receive feedback from our management, internal testers and public beta testers, it helped us when we revamped the app to receive early feedback as quick as possible, filter it from the Instabug dashboard and export what we felt important to Jira The extra information shared from the phone made it easier for QA to reproduce the issue and for the developer to find where the issue is.
    Was this review helpful?YesNo
    by Issam Najm on 2019-09-16
    It's a very useful tool, it made the feedback loop shorter and more efficient
    Was this review helpful?YesNo
    by Loic Tse on 2019-09-16
    Great integration! We use it everyday and it simplifies our workflow.
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Instabug provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2019-06-20

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Instabug for Jira: Bug Reporting.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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