NPS Survey for Jira

for Jira Cloud, Jira Server 8.0.0 - 8.19.1, Jira Data Center 8.0.0 - 8.19.1 and more
60 installs
  • Supported
  • Jira Service Management
  • Jira Software

"Your most unhappy customers are your greatest source of learning" - Bill Gates

Analyzing and acting on customer feedback

Dashboard and Feedback screens are designed to help you easily follow customer satisfaction trends and identify potential customer experience issues all the way to the ticket level reviewing the full story.

Boost Customer Satisfaction

Send a Net Promoter Score® survey to your clients or internal customers.

They don’t need to login to participate.

Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!

Customize the survey for your company with ease

Send personalized customer satisfaction surveys to easily gather the most useful and valuable customer feedback.

Control when the surveys are sent with Jira workflow events.

Slack integration!

More details

  • Real-time insights into your project.
    • Candylio reports are so simple that anyone can understand them.
    • Satisfaction reports can be drilled down to the ticket level.
  • Know what your reporters really think.
    • Your employees don’t need to remember “another” password to participate
    • Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!
  • A product that performs for every team.
    • Customize the email content and branding to improve engagement.
    • Control when the surveys are sent with Jira workflow events.
    • Reduce number of emails sent with powerful JQL filters.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has not completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

NPS Survey for Jira integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects

Gallery

Dashboard view