NPS Survey for Jira
- Jira Service Management
- Jira Software
"Your most unhappy customers are your greatest source of learning" - Bill Gates
Analyzing and acting on customer feedback
Dashboard and Feedback screens are designed to help you easily follow customer satisfaction trends and identify potential customer experience issues all the way to the ticket level reviewing the full story.
Customize the survey for your company with ease
Send personalized customer satisfaction surveys to easily gather the most useful and valuable customer feedback.
Control when the surveys are sent with Jira workflow events.
- Real-time insights into your project.
- Candylio reports are so simple that anyone can understand them.
- Satisfaction reports can be drilled down to the ticket level.
- Know what your reporters really think.
- Your employees don’t need to remember “another” password to participate
- Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!
- A product that performs for every team.
- Customize the email content and branding to improve engagement.
- Control when the surveys are sent with Jira workflow events.
- Reduce number of emails sent with powerful JQL filters.
Privacy and security
NPS Survey for Jira integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects