SmartHandler - Email logic for Jira

for Jira Server 8.0.0 - 8.19.1, Jira Data Center 8.0.0 - 8.19.1 and more
96 installs
  • Supported
  • Jira Service Management
  • Jira Software

Advanced Email Decisioning, Routing, and Automation for Jira and Jira Service Desk

Automatically Monitor, Analyze and Act

SmartHandler for Mail allows Jira and Jira Service Desk users to automatically monitor, analyze and act on email (or email-based form) content.

Customizable Logic & Scoring Engine

SmartHandler for Mail leverages a powerful, dynamic logic & scoring engine to execute actions based upon specific email content... without the default limitations imposed by other handlers.

One Email, Multiple Tickets

A single email can trigger multiple create/update actions across multiple projects.

More details

Find out how Domino's improved DevOps performance and Security using SmartHandler for Mail

  • THE PROBLEM? Organizations spend too much time and resource manually creating and managing multiple issues/tickets from information contained in inbound email or forms.
  • THE SOLUTION: Automated issue/ticket creation & updates based on email content – SmartHandler for Mail from Forty8Fifty Labs.
  • Automatically Monitor, Analyze and Act - SmartHandler for Mail allows Jira and Jira Service Desk users to automatically monitor, analyze and act on email or form content.
  • One Email, Multiple Tickets - SmartHandler for Mail supports advanced, complex issue/ticket creation and update scenarios.  A single email can trigger multiple actions across multiple projects.
  • SmartHandler for Mail - The most flexible, powerful way to make email actionable inside Jira and Jira Service Desk.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

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Intro/Welcome Screen