15,922
Customers have installed this app in at least 15,922 active instances.
15,922
Customers have installed this app in at least 15,922 active instances.
15,922
Customers have installed this app in at least 15,922 active instances.
    by SoftServefor Jira Cloud, Jira Server 7.0.0 - 8.6.1, Jira Data Center 7.0.0 - 8.6.1 and more versions
    Versions available for Jira Server 5.2 - 6.4.14
    Supported
    SoftServe supports this app.

    Get support

    Supported
    SoftServe supports this app.

    Get support

    Supported
    SoftServe supports this app.

    Get support

    Get it nowFree app

    Jira integration for Microsoft Teams

    Jira integration for Microsoft Teams

    Jira integration for Microsoft Teams

    Add the Jira Cloud tab in Microsoft Teams.

    Select your Jira project.

    Work on your issues together with your team.

    After installing add-on to your team’s Jira, you are ready to add your first Jira tab in Microsoft Teams. To do this, select the Jira Cloud tile.

    Find a project you are working on or apply filters if you need to narrow down results.

    Discuss your backlog just within Microsoft Teams.

    Quick actions with Jira Server bot

    Search, share or create new Jira Issues for team

    Track team progress or personal tasks with tabs

    Jira Server Bot lets you assign issue to yourself, log time, watch, add comments, create and modify Jira issues on the go. Jira Server Bot can be added to a team, and as well be your personal assistant.

    With Jira Server messaging extension you can search and share issues with your team members or create new Jira issues.

    Create tab for your team with most important issues using your saved Jira filters or applying basic filtering. With tabs you can sort, update and create new Jira issues in personal and team scope.

    Quick actions with Jira Server bot

    Search, share or create new Jira Issues for team

    Track team progress or personal tasks with tabs

    Jira Server Bot lets you assign issue to yourself, log time, watch, add comments, create and modify Jira issues on the go. Jira Server Bot can be added to a team, and as well be your personal assistant.

    With Jira Server messaging extension you can search and share issues with your team members or create new Jira issues.

    Create tab for your team with most important issues using your saved Jira filters or applying basic filtering. With tabs you can sort, update and create new Jira issues in personal and team scope.

    More details

    Jira Cloud for Microsoft Teams makes collaboration and communication over the backlog easy and smooth. Create tabs with issues and track and discuss your team’s progress in your channel without leaving Microsoft Teams.

    Note: You need administrator access to install add-on.

    More details

    Jira Server integration with Microsoft Teams includes bot, tabs, messaging extension and connector for updates notifications. With this integration you can:

    • Search, share, create new or modify existing issues - change priority, status, update summary or description
    • Perform quick actions: log time, watch, vote, add comment or assign issue to yourself
    • Create tabs with you team specific issues subset applying custom or your saved filters
    • Track issues assigned to you or reported by you in your personal app

    Important: To use messaging extension, bot or tabs you’ll need to install Microsoft Teams for Jira Server add-on to your Jira (admin access required) and share the generated Jira ID with the team.

    Jira Server connector for Microsoft Teams can be set up independently and doesn’t require addon installation. Connector is webhook-based and can be configured directly from Teams channel. Please note, that webhook set-up in Jira requires Jira admin permissions.

    More details

    Jira Server integration with Microsoft Teams includes bot, tabs, messaging extension and connector for updates notifications. With this integration you can:

    • Search, share, create new or modify existing issues - change priority, status, update summary or description
    • Perform quick actions: log time, watch, vote, add comment or assign issue to yourself
    • Create tabs with you team specific issues subset applying custom or your saved filters
    • Track issues assigned to you or reported by you in your personal app

    Important: To use messaging extension, bot or tabs you’ll need to install Microsoft Teams for Jira Server add-on to your Jira (admin access required) and share the generated Jira ID with the team.

    Jira Server connector for Microsoft Teams can be set up independently and doesn’t require addon installation. Connector is webhook-based and can be configured directly from Teams channel. Please note, that webhook set-up in Jira requires Jira admin permissions.

    Reviews for cloud

    (93)
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    by ivopoll71 on 2020-01-16
    still not able to connect to MS teams
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    by James Kellett on 2020-01-09
    - "Jira Cloud app uses cookies for analytics. Learn more" pops up every single time I click into a tab or open a popup, or basically do anything. Clicking OK doesn't stop it from coming back - No option to change the columns displayed or resize them - Can't edit a tab once it has been added
    Was this review helpful?YesNo
    SoftServe

    Hello James,

    Thank you for your feedback! We appreciate it.

    Regarding the issue with the pop-up that you mentioned, we will be glad to check that deeper for you. Please send us an email to MicrosoftTeamsIntegrationsSupport@softserveinc.com so that we could proceed with a deeper investigation.

    Looking forward to hearing from you soon.

    Kind regards,

    SoftServe Support Team

    by Grant Harding on 2019-11-27
    No problem adding to Teams as a new tab, but once you do there's no useful functionality - just a list of issues with the ability to sort? How is this supposed to be useful to an agile team?
    Was this review helpful?YesNo
    SoftServe

    Hi Grant,

    Thank you for your feedback. Please, be informed that besides the tabs, which you can add in your Channel, you may also use Messaging Extension that will help you to create and search issues. Moreover, there is a possibility to have Personal Tab with the help of which you have access to conversation with Bot, Assigned to you and Reported by yourself issues and to your Filters. In addition, you may use Bot in both: Channel and Personal Tabs. If you have any questions or concerns, please, contact our support team at MicrosoftTeamsIntegrationsSupport@softserveinc.com and provide us with more details and screenshots of the problem you experienced, so we could resolve the issue for you and prevent anyone else from encountering the same problem.

    Best wishes,

    SoftServe Support Team

    by Lasse R��rb��k Nielsen on 2019-11-25
    This does not seem to support a Kanban-board view, which makes it pretty useless.
    Was this review helpful?YesNo
    SoftServe

    Hello Lasse,Thank you for your feedback. Please, be informed that we will take it into consideration. Also, if you have any other questions or concerns regarding Microsoft Teams integration, feel free to contact us at MicrosoftTeamsIntegrationsSupport@softserveinc.com so we could investigate and resolve it.

    Best wishes,

    SoftServe Support Team

    Reviews for server

    (93)
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    by Peter Callies on 2019-12-17
    Sounds like a great add-on. When will SAML authentication be supported?
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    SoftServe

    Hi Peter,

    One of the most requested features from the community was to fully enable Single Sign-On and SAML support in the Microsoft Teams for the Jira Server app. We have released this functionality in version 1.4 on October 20. New authentication flow does not require end-user to enter credentials in Teams anymore. Validation happens completely by SSO/Jira Server. Please install the latest version of the plugin and check whether the issue still persists. Please Note! now Microsoft Teams user authenticating in the integration should have network access to Jira Server from a place where the process is initiated. This may mean connecting VPN or doing this inside work subnet where Jira Server is hosted. Please note this is valid only for the authentication process and is not needed further for other workflows.

    In case you need our assistance, please feel free to contact us at MicrosoftTeamsIntegrationsSupport@softserveinc.com

    Regards,

    SoftServe Team

    by John Lucas on 2019-12-17
    This plugin overall has been well received by our company, but there is still a lot to be desired. Users have really enjoyed the bot functionality, tab view, and the personalized views that are available in MS Teams. We chose not to enable the webhook functionality (notifications) due to the fact that system admins would need to maintain this for every team/channel. A few of the main things that stick out (currently running JIRA 7.6.6 on Data Center): -slow load times, connection timing out -inability to customize tab's fields (currently using out of the box fields) -custom fields are not shown when creating/editing issues which can be problematic -inability to use this on MS Teams client (this is more due to MS Security Setting than the plugin but nonetheless has factored into how this is used) -SoftServe Support only communicates through email, which lacks transparency/visibility - we are very accustomed to using Service Desk for support from all other vendors and we really miss that when communicating with SoftServe Support. We are confident that the plugin will continue to be enhanced and bugs fixed based on their current release cadence and great customer support (still wish they used Service desk to track requests).
    Was this review helpful?YesNo
    SoftServe

    Dear John,

    We highly appreciate your feedback as it is very important for us in order to improve our product.

    Be informed that we are aware of those requests and we are working on it. Please, let us know whether you would like to informed about our new improvements.Besides, if you have any other questions, you can contact us at MicrosoftTeamsIntegrationsSupport@softserveinc.com as we are always happy to help!

    Best wishes,

    SoftServe Team

    by Szymon Byczek on 2019-11-21
    Webhooks work well, tabs are fine too but displaying boards would be much better. I am not able to connect with the bot. I clicked authorized send proper Jira id. Teams (freemium) asked me to log in with the Admin account, what I did, clicked yes to authorized connection from the Jira server. In the end, I got an error message {"error": "An unhandled error occurred. We are working on it!"} Our Jira server is in version 7.5.1 Does it work only with office 365 premium?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    SoftServe

    Hello Szymon!

    Thank you for the question. We are sorry to let you know that Microsoft Teams for Jira Server plugin was developed to work with Microsoft Office 365 with Business license or Enterprise Office 365 only. Unfortunately, we cannot guarantee the stable work of the plugin with other versions of Microsoft Office 365.

    The full documentation on the plugin can be checked here.

    Kind regards,

    SoftServe Team

    by Adarsh Haltore on 2019-10-29
    Can we configure the fields that can be displayed in the filters in Teams? Currently, it displays only Key, Summary, Assignee, Reporter, Priority, Status, Created and Updated. It does not provide us the ability to customize the displayed fields.
    Was this review helpful?YesNo
    SoftServe

    Hi Adarsh, thank you for your feedback. It would be amazing if you could contact our support team at MicrosoftTeamsIntegrationsSupport@softserveinc.com, so we could resolve the issue for you and prevent anyone else from encountering the same problem.

    by Roland Kohn on 2019-09-17
    Followed the walthrough after installing the app in jira, but the integrator within teams just tells me "Application link has not been created", although it is there. No response from SoftServe support.
    Was this review helpful?YesNo
    SoftServe

    Hi Roland. We apologize for the inconvenience. We have seen your support request and sent multiple replies asking for details of the problem that you were having, however, it seems like our replies did not get through. We would kindly ask you to contact us again at microsoftteamsintegrationssupport@softserveinc.com so that we could help you with setting up the integration.

    Reviews for Data Center

    (93)
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    by Ashish Manandhar on 2019-10-15
    Team, I tried reaching out to you via email (microsoftteamsintegrationssupport@softserveinc.com), but failed to get a response. According to your documentation, there are a lot of IPs and URLs that need to be white-listed for the integration between JIRA server and Microsoft Teams. Do you own those IPs or they belong to Microsoft? Is there any way to shortlist the IPs or DNSs? Also, can we just use DNS (using wildcards) instead of IPs ? Please advise.
    Was this review helpful?YesNo
    SoftServe

    Dear Ashish,

    We have received your request. We are looking into the issue and will keep you updated on it. Thank you for your patience!

    Kind regards,

    SoftServe Support Team

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    SoftServe provides support for this app.

    SoftServe provides support for this app.

    SoftServe provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-03-15

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 2019.12.3 Jira Server 7.0.0 - 8.6.1 Released 2019-12-24

    Summary

    Release 1.8

    Versions

    Version 2019.12.3 Jira Data Center 7.0.0 - 8.6.1 Released 2019-12-24

    Summary

    Release 1.8

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Microsoft Teams for Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Microsoft Teams for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Microsoft Teams for Jira.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Microsoft Teams for Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Microsoft Teams for Jira versions compatible with your instance, you can look through our version history page.

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