Troubleshooting and Support - FeCru

for Fisheye/Crucible Server 4.8.0 - 4.8.15 and more
  • Supported
Free app

The Troubleshooting and Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help

Scan your logs with Log analyzer

In a single-click, Log analyzer will scan your logs, identify any potential issues, and direct you to any relevant knowledge base articles.

Schedule your Log analyzer

Define how often the Log analyzer automatically runs, and choose who should be notified when it finds matching issues.

Create a support zip

Create a support zip that contains logs from your instance as well as diagnostic and configuration information.

More details

The Troubleshooting and Support Tools app helps you identify and fix issues, and contact Atlassian support when you need help.

In a single click, the Log analyzer scanner will match error messages and problem descriptions from your logs with bug reports and knowledge base articles. With the power of Log analyzer, you can find solutions to problems in seconds.

When you need our help, you can quickly create an Atlassian support ticket with attached logs and configuration files, so we can help you solve the problem.

Privacy and security

Privacy policy

Atlassian's privacy policy is applicable to the use of this app.

Atlassian privacy policy