The Troubleshooting And Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help
Scan your logs with Log analyzer
In a single-click, Log analyzer will scan your logs, identify any potential issues, and direct you to any relevant knowledge base articles
Schedule your Log analyzer
Define how often the Log analyzer automatically runs, and choose who should be notified when it finds matching issues.
Easily create a support request
Create an Atlassian Support Request, complete with attached log and configurations files, without leaving the application
The Troubleshooting And Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help. Some of its features include:
In a single click the Log analyzer scanner will match error messages and problem descriptions from your logs with bug reports and KnowledgeBase articles. With the power of Log analyzer, you can find solutions to problems in seconds.
Finally, when you need our help, in a few quick clicks you can create an Atlassian support ticket - complete with attached logs and configuration files - so we can help you solve the problem