Troubleshooting and Support - FeCru

for Fisheye/Crucible Server 4.5.0 - 4.8.7 and more
Preinstalled
  • Supported
Free app

The Troubleshooting And Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help

Scan your logs with Log analyzer

In a single-click, Log analyzer will scan your logs, identify any potential issues, and direct you to any relevant knowledge base articles

Schedule your Log analyzer

Define how often the Log analyzer automatically runs, and choose who should be notified when it finds matching issues.

Easily create a support request

Create an Atlassian Support Request, complete with attached log and configurations files, without leaving the application

More details

The Troubleshooting And Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help. Some of its features include:

In a single click the Log analyzer scanner will match error messages and problem descriptions from your logs with bug reports and KnowledgeBase articles. With the power of Log analyzer, you can find solutions to problems in seconds.

Finally, when you need our help, in a few quick clicks you can create an Atlassian support ticket - complete with attached logs and configuration files - so we can help you solve the problem

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more

Resources