Troubleshooting and Support - Bamboo

for Bamboo Server 8.2.0 - 9.4.4, Bamboo Data Center 8.2.0 - 9.5.2 and more
Preinstalled

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

The Troubleshooting and Support Tools helps you identify and fix issues, and contact Atlassian Support when you need help

Check the Health of your Instance

Identify problems with your Bamboo instance and quickly solve them by following the advice in knowledge base articles.

Scan your logs with Log Analyzer

Log Analyzer will scan your logs, identify any potential issues, and direct you to any relevant knowledge base articles.

Create a support zip

Create a support zip that contains logs from your instance as well as diagnostic and configuration information.

More details

The Troubleshooting and Support Tools app helps you identify and fix issues, and contact Atlassian Support when you need help.

Instance Health detects problems with your Bamboo instance and links you through to documentation to quickly and easily fix them.

In a single click, the Log Analyzer scanner will match error messages and problem descriptions from your logs with bug reports and knowledge base articles. With the power of Log Analyzer, you can find solutions to problems in seconds.

Finally, when you need our help, you can quickly create an Atlassian support ticket with attached logs and configuration files, so we can help you solve the problem.

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