57
Customers have installed this app in at least 57 active instances.
57
Customers have installed this app in at least 57 active instances.
57
Customers have installed this app in at least 57 active instances.
    by AdaptavistTop Vendor
    Adaptavist is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.0.0 - 7.12.3 and Jira Data Center 7.0.0 - 7.12.3
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Adaptavist supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Add Wireframes, flowcharts and data driven visuals to your JIRA issues

    Add Wireframes, flowcharts and data driven visuals to your JIRA issues

    Add Wireframes, flowcharts and data driven visuals to your JIRA issues

    Save Time with Automated Drawing and Editing

    Unparalleled Professionally-Designed Content

    Easy, Fast...and Powerful

    SmartDraw is intuitive and makes it simple to visually capture issues related to a certain project. Insert or remove shapes and the other shapes adjust position automatically. Add diagrams in Jira to resolve issues.

    SmartDraw has over 4,500 professionally-designed diagram templates and over 34,000 symbols, more than all other diagram add-ons combined. Flowcharts, network diagrams, wireframes, org charts, and 70 other types.

    Gliffy, Draw io and other diagramming add-ons lack breadth and quality of content, powerful features, and refinement when compared to SmartDraw. With SmartDraw you don’t have to choose between ease, speed, and power.

    Save Time with Automated Drawing and Editing

    Unparalleled Professionally-Designed Content

    Easy, Fast...and Powerful

    SmartDraw is intuitive and makes it simple to visually capture issues related to a certain project. Insert or remove shapes and the other shapes adjust position automatically. Add diagrams in Jira to resolve issues.

    SmartDraw has over 4,500 professionally-designed diagram templates and over 34,000 symbols, more than all other diagram add-ons combined. Flowcharts, network diagrams, wireframes, org charts, and 70 other types.

    Gliffy, Draw io and other diagramming add-ons lack breadth and quality of content, powerful features, and refinement when compared to SmartDraw. With SmartDraw you don’t have to choose between ease, speed, and power.

    Save Time with Automated Drawing and Editing

    Unparalleled Professionally-Designed Content

    Easy, Fast...and Powerful

    SmartDraw is intuitive and makes it simple to visually capture issues related to a certain project. Insert or remove shapes and the other shapes adjust position automatically. Add diagrams in Jira to resolve issues.

    SmartDraw has over 4,500 professionally-designed diagram templates and over 34,000 symbols, more than all other diagram add-ons combined. Flowcharts, network diagrams, wireframes, org charts, and 70 other types.

    Gliffy, Draw io and other diagramming add-ons lack breadth and quality of content, powerful features, and refinement when compared to SmartDraw. With SmartDraw you don’t have to choose between ease, speed, and power.

    More details

    SmartDraw has been used by millions of people around the world for more than 20 years and SmartDraw for Jira brings this experience directly inside a Jira issue. Gliffy for Jira and Draw io for Jira can’t match the speed of SmartDraw for Jira. Our automation saves you time while you create and update process flows, decision trees, and other diagrams in minutes instead of hours. Plus your work always looks professional with equally spaced shapes perfectly aligned.

    • Flowcharts
    • UML and ERD Diagrams
    • BPMN / Workflow Processes
    • Decision Trees
    • Network Diagrams
    • Server Rack Designs
    • Cisco Architectures
    • Wireframes
    • Web, Mobile, and Desktop Applications
    • Org Charts
    • Product Roadmaps
    • Mind Maps
    • Import Gliffy and Microsoft Visio Files

    More details

    To make use of our special renewal offer of matching Gliffy and Drawio renewals, please create a ticket using https://productsupport.adaptavist.com/servicedesk/customer/portal/24.

    SmartDraw has been used by millions of people around the world for more than 20 years and SmartDraw for Jira brings this experience directly inside a Jira issue. Gliffy for Jira and Draw io can’t match the speed of SmartDraw for Jira. Our automation saves you time while you create and update process flows, decision trees, and other diagrams in minutes instead of hours. Plus your work always looks professional with equally spaced shapes perfectly aligned.

    • Flowcharts
    • UML and ERD Diagrams
    • BPMN / Workflow Processes
    • Decision Trees
    • Network Diagrams
    • Server Rack Designs
    • Cisco Architectures
    • Wireframes
    • Web, Mobile, and Desktop Applications
    • Org Charts
    • Product Roadmaps
    • Mind Maps
    • Import Gliffy and Microsoft Visio Files

    More details

    To make use of our special renewal offer of matching Gliffy and Drawio renewals, please create a ticket using https://productsupport.adaptavist.com/servicedesk/customer/portal/24.

    SmartDraw has been used by millions of people around the world for more than 20 years and SmartDraw for Jira brings this experience directly inside a Jira issue. Gliffy for Jira and Draw io can’t match the speed of SmartDraw for Jira. Our automation saves you time while you create and update process flows, decision trees, and other diagrams in minutes instead of hours. Plus your work always looks professional with equally spaced shapes perfectly aligned.

    • Flowcharts
    • UML and ERD Diagrams
    • BPMN / Workflow Processes
    • Decision Trees
    • Network Diagrams
    • Server Rack Designs
    • Cisco Architectures
    • Wireframes
    • Web, Mobile, and Desktop Applications
    • Org Charts
    • Product Roadmaps
    • Mind Maps
    • Import Gliffy and Microsoft Visio Files

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$36050 users$720100 users$1,400250 users$2,800500 & upAdditional pricing details
    50 users$750/year100 users$1,500/year250 users$3,750/year500 users$6,000/year750 users$7,500/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Adaptavist is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Adaptavist is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Adaptavist is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-03-06

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.7.1 Jira Server 7.0.0 - 7.12.3 Released 2018-11-05

    Summary

    Bug fixes & compatibility with Jira 7.12 http://bit.ly/SmrtDraw4J1-7-1

    Details

    Bug Fixes

    • Bug SD-337 Jira - Dev cloud - incorrect dialog when updating a saved diagram
    • Bug SD-374 Atlassian server addons use our CDN for app code and shouldn't
    • Bug SD-487 Confluence/Jira Cloud - if your account isn't linked then you shouldn't have the option to "Add Custom Library"
    • Bug SD-420 Jira Server - the "Create Trello Card" button in the SP doesn't launch Trello
    • Bug SD-397 Jira Cloud (QA) - if you have a long file name the mouseover is off-center
    • Bug SD-342 Jira Cloud web panel doesn't refresh after changes

    Versions

    Version 1.7.1 Jira Data Center 7.0.0 - 7.12.3 Released 2018-10-24

    Summary

    Bug fixes & compatibility with Jira 7.12 http://bit.ly/SmrtDraw4J1-7-1

    Details

    Bug Fixes

    • Bug SD-337 Jira - Dev cloud - incorrect dialog when updating a saved diagram
    • Bug SD-374 Atlassian server addons use our CDN for app code and shouldn't
    • Bug SD-487 Confluence/Jira Cloud - if your account isn't linked then you shouldn't have the option to "Add Custom Library"
    • Bug SD-420 Jira Server - the "Create Trello Card" button in the SP doesn't launch Trello
    • Bug SD-397 Jira Cloud (QA) - if you have a long file name the mouseover is off-center
    • Bug SD-342 Jira Cloud web panel doesn't refresh after changes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate SmartDraw Diagrams for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SmartDraw Diagrams for Jira. You're prompted to log into MyAtlassian. SmartDraw Diagrams for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older SmartDraw Diagrams for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate SmartDraw Diagrams for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate SmartDraw Diagrams for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SmartDraw Diagrams for Jira. You're prompted to log into MyAtlassian. SmartDraw Diagrams for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older SmartDraw Diagrams for Jira versions compatible with your instance, you can look through our version history page.

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