Troubleshooting and Support - Jira

for Jira Server 8.20.0 - 9.14.1, Jira Data Center 8.20.0 - 9.15.0 and more
Preinstalled
  • Supported
  • Jira Service Management
Free app

Installation

  1. Log into your Jira instance as an admin.
  2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
  3. Click Find new apps or Find new add-ons from the left-hand side of the page.
  4. Locate Troubleshooting and Support - Jira via search. Results include app versions compatible with your Jira instance.
  5. Click Install to download and install your app. If your app cannot be installed directly into your application, you may be prompted to download.
  6. You're all set!Click Close in the Installed and ready to go dialog.

To find older Troubleshooting and Support - Jira versions compatible with your instance, you can look through our version history page.