• Support zip creation fixed on Jira 8.8 and 8.9.
• Very large support zips download faster.
• Log messages for health check failures now contain useful information.

• Support zip creation fixed on Jira 8.8 and 8.9.
• Very large support zips download faster.
• Log messages for health check failures now contain useful information.

• This release disables the Thready plugin. If you have been using it you will need to go to the Troubleshooting tools page and enable Thread Diagnostics.
• If you've already upgraded to 1.32.x then your Thread Diagnostics settings won't be changed.

• This release disables the Thready plugin. If you have been using it you will need to go to the Troubleshooting tools page and enable Thread Diagnostics.
• If you've already upgraded to 1.32.x then your Thread Diagnostics settings won't be changed.

Fixed some minor bugs which could affect some operations.

Fixed some minor bugs which could affect some operations.

• If Jira is experiencing problems, Atlassian Support may ask for a set of thread dumps to help diagnose the problem. We now include the user ID and request URL in thread names, which can help us identify and troubleshoot issues faster.
• Minor bugfixes.

• If Jira is experiencing problems, Atlassian Support may ask for a set of thread dumps to help diagnose the problem. We now include the user ID and request URL in thread names, which can help us identify and troubleshoot issues faster.
• Minor bugfixes.

• Added logging when a health check fails
• Added to the Data Center version of the support zips so that they contain everything the Server version does
• Added more sanitisation of potential PII
• Fixed bug where support zip creation would time out when a node was unresponsive
• Updated the HTTP2 healthcheck to be less sensitive

• Added logging when a health check fails
• Added more sanitisation of potential PII
• Updated the HTTP2 healthcheck to be less sensitive

• Fix for snoozed health checks
• Resolved security vulnerability for XStream
• Customisation of DC support zip naming

• Fix for snoozed health checks
• Resolved security vulnerability for XStream
• Customisation of DC support zip naming

All products

• The support zip text will now properly translate if translations are available in the language used.
• XStream version updated to 1.4.13 to resolve CVE-2013-7285.

Jira

• ATST-1000 Cloud migration logs are now included in the support zip if they are present.
• JSD renamed to JSM
• Added the Audit Log Capacity Health Check. This check provides a warning when the log capacity is near and the automatic deletion will take place. Learn more about the check: https://confluence.atlassian.com/x/el-mOw

Confluence

• Periodic scan email should now be sending correctly.
• Added the Audit Log Capacity Health Check. This check provides a warning when the log capacity is near and the automatic deletion will take place. Learn more about the check: https://confluence.atlassian.com/x/el-mOw

Bitbucket

• ATST-1001 No longer creating multiple support zips on Bitbucket DC.
• ATST-1001 Now creating support zips with the correct options selected by the user on Bitbucket DC.

All products

• The support zip text will now properly translate if translations are available in the language used.
• XStream version updated to 1.4.13 to resolve CVE-2013-7285.

Jira

• ATST-1000 Cloud migration logs are now included in the support zip if they are present.
• JSD renamed to JSM
• Added the Audit Log Capacity Health Check. This check provides a warning when the log capacity is near and the automatic deletion will take place. Learn more about the check: https://confluence.atlassian.com/x/el-mOw

Confluence

• Periodic scan email should now be sending correctly.
• Added the Audit Log Capacity Health Check. This check provides a warning when the log capacity is near and the automatic deletion will take place. Learn more about the check: https://confluence.atlassian.com/x/el-mOw

Bitbucket

• ATST-1001 No longer creating multiple support zips on Bitbucket DC.
• ATST-1001 Now creating support zips with the correct options selected by the user on Bitbucket DC.

Tomcat access logs now appear in the support zip.

Tomcat access logs now appear in the support zip.

• Resolved this log scanner bug that was affecting restarted instances
• Resolved this bug about sanitising passwords
• Resolved this bug that meant the log scanner wouldn't stop
• Updated ATST to work with a new patch of jQuery
• Updated supported collations for Postgres DB

• Resolved this log scanner bug that was affecting restarted instances
• Resolved this bug about sanitising passwords
• Resolved this bug that meant the log scanner wouldn't stop
• Updated ATST to work with a new patch of jQuery
• Updated supported collations for Postgres D

Periodic log scans send correctly to multiple email addresses.

Periodic log scans send correctly to multiple email addresses.

• Changed supported database versions for Jira.
• Restricted the Clustered Database health check to run on versions which support the needed endpoints.

• Changed supported platforms for Jira.
• Fixed the Clustered Databases health check to ensure it only runs on versions which support the needed endpoints.

• Fixed this bug that was affecting the Local Home health check in clustered instances
• Added support for en_US.UTF-8 collation
• Added CDN information to the support zip
• Updated the Pre-Upgrade Planning page to align with the new name for Enterprise Releases (Long Term Support)

• Fixed this bug that was affecting the Local Home health check in clustered instances
• Added support for en_US.UTF-8 collation
• Added CDN information to the support zip
• Updated the Pre-Upgrade Planning page to align with the new name for Enterprise Releases (Long Term Support)

Bug fixes for:

• https://ecosystem.atlassian.net/browse/ATST-334
• https://ecosystem.atlassian.net/browse/ATST-975

• https://ecosystem.atlassian.net/browse/ATST-334
• https://ecosystem.atlassian.net/browse/ATST-975

• Add a new Local Home Healthcheck - https://confluence.atlassian.com/jirakb/health-check-free-disk-space-local-home-993920185.html
• Bug fixes

• Add a new Local Home Healthcheck - https://confluence.atlassian.com/jirakb/health-check-free-disk-space-local-home-993920185.html
• Bug fixes

• Fixed this bug that was causing Log Analyzer Periodic Scan to send mail even when outgoing mail is disabled: https://ecosystem.atlassian.net/browse/ATST-973

• Fixed this bug that was causing Log Analyzer Periodic Scan to send mail even when outgoing mail is disabled: https://ecosystem.atlassian.net/browse/ATST-973

Removed the failing Code Cache health check, pending re-evaluation.

• https://jira.atlassian.com/browse/JRASERVER-70281
• https://jira.atlassian.com/browse/CONFSERVER-59415
• https://jira.atlassian.com/browse/JRASERVER-70562

Removed the failing Code Cache health check, pending re-evaluation.

• https://jira.atlassian.com/browse/JRASERVER-70281
• https://jira.atlassian.com/browse/CONFSERVER-59415
• https://jira.atlassian.com/browse/JRASERVER-70562

• Updated the APIs so that a user that is not a sys-admin cannot interact with the Support Zip feature

• Updated the APIs so that a user that is not a sys-admin cannot interact with the Support Zip feature

• Change display name from “JIRA” to “Jira”
• Fix some cases where the progress bars for support-zip creation did not update on Datacenter instances

• Change display name from “JIRA” to “Jira”
• Fix some cases where the progress bars for support-zip creation did not update on Datacenter instances

• ATST-981 Allow the DisableExplicitGC flag as an alternative for the Explicit GC health check
• Fixed a bug where we assumed each minor version has a x.y.0 release, which affected the way we record release dates

• ATST-981 Allow the DisableExplicitGC flag as an alternative for the Explicit GC health check
• Fixed a bug where we assumed each minor version has a x.y.0 release, which affected the way we record release dates.

• Remove JVM Code Cache Healthcheck since it contains bugs. Follow this ticket to see the explanation https://ecosystem.atlassian.net/browse/ATST-989
• Bug Fixes for these tickets https://jira.atlassian.com/browse/JRASERVER-70241 https://ecosystem.atlassian.net/browse/ATST-988

• Remove JVM Code Cache Healthcheck since it contains bugs. Follow this ticket to see the explanation https://ecosystem.atlassian.net/browse/ATST-989
• Bug Fixes for these tickets https://jira.atlassian.com/browse/JRASERVER-70241 https://ecosystem.atlassian.net/browse/ATST-988

Fix the upgrade process on Windows to correctly copy configuration files from one version of Jira to another.

Fix the upgrade process on Windows to correctly copy configuration files from one version of Jira to another.

• Fixed JVM parameter name in message that is called out as missing

• Incorrect display when clicking the periodic scan button in Crowd 3.7
• Added a KB link when healthchecks fail to run
• Changed design of "Reapply these modifications" step of Pre-upgrade planning page
• Added PostgreSQL 10/11 support

• Fixed JVM parameter name in message that is called out as missing

• Incorrect display when clicking the periodic scan button in Crowd 3.7
• Added a KB link when healthcheck fails to run
• Changed design of "Reapply these modifications" step of Pre-upgrade planning page
• Added PostgreSQL 10/11 support

• Reverted the removal of the "/checkDetails" REST endpoint

• New explicit Garbage Collection health check (1.20.0)
• Fixed bug that was showing old health check notifications (1.20.0)

• Reverted the removal of the "/checkDetails" REST endpoint
• New explicit Garbage Collection health check (1.20.0)
• Fixed bug that was showing old health check notifications (1.20.0)

• Pre-upgrade page: Recommend Jira Enterprise release version to customer who has license > 1,000 users

• Pre-upgrade page: Recommend Jira Enterprise release version to customer who has license > 1,000 users

• Updated Jira supported Oracle Databases

• Updated Jira supported Oracle Databases

• Add Clustered Databases Health Check https://confluence.atlassian.com/x/A6sdOg
• Improve the display text.

• Add Clustered Databases Health Check https://confluence.atlassian.com/x/A6sdOg
• Improve the display text.

• Fixed ATST-830, when support zip was created incorrectly.
• Added missing WRM dependencies for better compatibility with AUI v8

• Fixed ATST-830, when support zip was created incorrectly.
• Added missing WRM dependencies for better compatibility with AUI v8

• Bugfix for ATST-918 When the 'Troubleshooting and support tools' page is visited or refreshed, further log scan tasks are queued, even if a scan is already in progress
• Disable cluster lock healthcheck when using new cluster lock leases

• Bugfix for ATST-918 When the 'Troubleshooting and support tools' page is visited or refreshed, further log scan tasks are queued, even if a scan is already in progress
• Disable cluster lock healthcheck when using new cluster lock leases.

• Bugfix for ATST-956 - Supported Platforms health check fails for Oracle DB when version string contains a newline.
• Bugfix for FECRU-7792 - by disableCopySwaggerUI

• Bugfix for ATST-956 - Supported Platforms health check fails for Oracle DB when version string contains a newline.
• Bugfix for FECRU-7792 - by disableCopySwaggerUI

• A health check has been added in Jira to check that, if an Oracle database is being used, it is a supported version of Oracle.
• Included Modification detections for certain files which the existing detection never surfaced. These are now included in the PUP modified files list as well.

• A health check has been added in Jira to check that, if an Oracle database is being used, it is a supported version of Oracle.
• Included Modification detections for certain files which the existing detection never surfaced. These are now included in the PUP modified files list as well.

• Added Data Center Upgrade path to Pre-upgrade planning page

- Added Data Center Upgrade path to Pre-upgrade planning page

• Fixes a bug in Internet Explorer 11 on Plan Your Upgrade page.

• Fixes a bug in Internet Explorer 11 on Plan Your Upgrade page.

• Improves content of directory configuration summary in support zip.
• Adds file jira-config.properties to support zip (ATST-933).

• Improves content of directory configuration summary in support zip.
• Adds file jira-config.properties to support zip (ATST-933).

Pre-upgrade planning page for Jira to help admins plan their next upgrade with tailored steps for their instance.

Pre-upgrade planning page for Jira to help admins plan their next upgrade with tailored steps for their instance.

Pre-upgrade planning page for Jira to help admins plan their next upgrade with tailored steps for their instance.

Pre-upgrade planning page for Jira to help admins plan their next upgrade with tailored steps for their instance.

• Fixes support-zip feature in Windows Operating System
• Improve log analyser layout

• Fixes support-zip feature in Windows Operating System
• Improve log analyser layout

This release correct a problem reporting the status of application links.

This release correct a problem reporting the status of application links.

This release fixes bugs related to creating support zips in datacenter instances and reporting errors in application links.

This release fixes bugs related to creating support zips in datacenter instances and reporting errors in application links.

The create support zip tab has had a design update and we now offer a new create zip experience for Data Centre instances

Bugfix:

• ATST-809: Atlassian Troubleshooting and Support Tools plugin generates a File Not Found error in Windows Environments

This release:

• Fixes a security vulnerability
• Fixes an IPv6 incompatibility
• Adds the Data Center readiness badge

The create support zip tab has had a design update and we now offer a new create zip experience for Data Centre instances

Bugfix:

• ATST-809: Atlassian Troubleshooting and Support Tools plugin generates a File Not Found error in Windows Environments

This release:

• Fixes a security vulnerability
• Fixes an IPv6 incompatibility
• Adds the Data Center readiness badge

Support Zip collection REST endpoints for clustered environment (DC)

• ATST-885: Cannot cancel log analyze job

Bugs fixed:

ATST-888: Cluster lock healthcheck fails with NoClassDefFoundError

• ATST-876 has been fixed
• EOL health check has been reworked

• Rest Endpoint for Jira DC to collect support zips from individual nodes.
• Supported DBs health check: support for MSSQL in Jira 7.9

ATST-789: Cannot create support zip when default language is set to any language other than English

ATST-853: Health Check returns generic network error when connecting JIRA to Confluence when the application link is working

The supported database health check has been extended to support JIRA 7.2 - 7.8.

• JRASERVER-66558 EOL health check fails with NPE

Bugfix:

• ATST-811: The JIRA Base URL Healthcheck can fail in certain SSO/SAML scenarios despite the gadgets URL working correctly

• ATST-838 - plugin is not marked as DC compatible

• Various UX improvements
• Support Tools Plugin and Jira Instance Health plugins have been converted into Troubleshooting and Support - Jira