Customers have installed this app in at least 12 active instances.
    by Redmoon Software Ltdfor Jira Cloud
    Redmoon Software Ltd supports this app.

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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Automatically create/update issues. Update an issue or create sub tasks/linked issues/Epic issues during workflow transitions

    Automatically create/update issues. Update an issue or create sub tasks/linked issues/Epic issues during workflow transitions

    Define templates to create issues

    Define templates to update issues

    Transition Linked Issues

    Define templates to create sub task, linked issues or Epic issues as part of a workflow post function

    Define a template that can be used to update an issues as part of a workflow post function

    In post functions specify the linked issue types that you want to transition during a transtion.

    More details

    This plugin allows you to easily create, update or transition related issues during a workflow transition. Define templates that can be used for one or more workflow transitions.

    Features include:

    • Create one or more sub tasks during a workflow transition.
    • Create one or more linked issues during a workflow transition.
    • Create one or more Epic issues during a workflow transition.
    • Update an Issue during a workflow transition.
    • Transition related (linked) issues during parent transition
    • Specify template to create or update issues to allow for easy re-use, saving on duplication of details.
    • Specify conditional values for Issue field values or current user when determining if Issues are created or updated.
    • Update creation/update details for a transition without having to edit the workflow.
    • Update an issue with new watchers or add a comment.
    • Automate some of your work for greater efficiency.

    Reviews for cloud

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    by Austin McGoldrick on 2018-04-26
    Searched for the longest time for tools that would work for what our JIRA instance needed. Either the tools were too expensive or didn't work. This specific tool was the best of both worlds, it's cost effective and IT WORKS. The tool works great for our specific workflow needs. Everything is quick and easy to understand (thanks to the developers training video) and the developer himself is awesome. We needed something added, he added it and let us know when it was put in. Would 10/10 recommend to anyone looking to automatically modify workflow transitions much deeper than the default JIRA pieces.
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    by Carlos Perez-Navarro on 2018-04-26
    Does just what we needed. When we identified a need for additional functionality (passing values from parent ticket using variables) the developer responded with... Well that exact functionality and an direct email about how to use it. AMAZING!!!!
    Was this review helpful?YesNo

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    Up to 10 users
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    per user/month
    Free 30 day trial

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Redmoon Software Ltd provides support for this app.

    Vendor support resources


    Find out how this app works.


    Jira Cloud Released 2017-11-09


    Minor URL modification


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Transition Manager for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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