Clone Expert for Jira Templates, Epics and Issues

An absolutely terrific tool and time saver for monthly repetitive tasks our teams complete. Continuing to provide enhancements, and top notch support made this plugin an easy choice for us.

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  Vilisoft

  Thank you, Jason!

  We’re glad our app saves your team time and adds value. Continuous improvements and support are our priorities. Thanks for your trust!

  Best regards,

  Karolina from Vilisoft

This is a great tool with superb support. We have been using this plugin for a few years with no problems at all. Atlassian's recent switch from "epic-link" relationships to "parent" relationships "broke" the plugin. We reported the issue and it was fixed within hours! We are very happy with the plugin and with Vilisoft support!

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  Vilisoft

  Hello Todd,
  
  Thank you for the positive feedback and for trusting in our plugin over the years. Our top priorities are ensuring our plugin's smooth functionality and providing prompt support. If there's anything else we can do to enhance your experience with our plugin, please don't hesitate to let us know.

  Best regards,
  Karolina from Vilisoft

Straight forward and easy to use (based on my needs). Had an issue which received quick, friendly, and helpful support until issue resolution. Would be nice to be able to clone other Issue types on L1 level hierarchy and also the ability to create templates for L0 (standard issue types) hierarchy - current workaround to create clone with Epic and change the Issue type (if using same screen and workflow schemes).

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  Vilisoft

  Hello David,

  First and foremost, thank you for taking the time to share your feedback with us. We're delighted to hear that you've found our app straightforward and easy to use. Your positive remarks about our support team warm our hearts, and we're always here to assist you whenever needed.

  We greatly appreciate your suggestions concerning the cloning of other issue types on L1 level hierarchy and creating templates for L0 hierarchy. Your insight is invaluable, and we can see how this would bring added flexibility and efficiency to the user experience. We're excited to inform you that we have added this feature suggestion to our roadmap. Our team is now in the process of evaluating its feasibility, and we aim to implement it in the near future.

  Once again, thank you for your valuable feedback and for being a part of our user community. We're committed to continually improving our app to better serve your needs.

  Best Regards,
  Michal from Vilisoft
  

Sub-tasks were cloned on the original parent epic, not the new epic.

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  Vilisoft

  Hi Bryan Green!

  Thank you for leaving a review of our plugin. We apologize for any inconvenience.

  We want to let you know that we have reached out to you via email to clarify or fix the reported issue. We would like to note that in our testing environment, the plugin is functioning correctly and we have not received any other reports of similar issues.

  We also encourage you to report any issues you encounter to our service desk so that we can quickly address and resolve them. Once again, we apologize for any inconvenience and we hope that you will have better experiences with our plugin in the future.
  
  Best Regards, Karolina from Vilisoft
  

No more than 50 issues can be cloned

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  Vilisoft

  Hi Mary!

  Thank you for your feedback. The problem is a bug in the application related to a change in the behavior of the Jira API. Our team is already working on this issue to fix it as quickly as possible. We sincerely apologize for the complication in using our plugin and thank you for your patience.

  Best Regards, Karolina from Vilisoft

  EDIT: Please be informed that we have released a new version of our application with a fix.If you have any further questions do not hesitate to contact us by creating a ticket on our service desk or sending an email. We will be happy to help you!