Customer Requests Workload Report

for Jira Server 8.14.0 - 8.22.1 and more
44 installs
  • Unsupported
  • Jira Service Management

As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more

FAST and EASY way to inform customers for the time spent on their requests via the Jira Service Desk user portal


On the portal select "Requests" page.

At the bottom, under the "Requests" list, is placed the "Requests Workload Report".


Use the Jira project configuration menu to enable or disable the customers access to the report.

From the predefined list select what type of information to be exposed at the portal.


Store requests data result set to a CSV file.

More details

With "Requests Workload Report" you can easily share and export work logged details via the Customer Portal:

  • by JSD project
  • via Jira service desk user portal
  • for the three two months

Main Customer features:

  • Filter the results
  • Export service desk request details to CSV file.
  • view summary about requests created by other customers via Customer Portal

Note: Тhe App is in the process of retirement and is not supported

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



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