Customer Requests Workload Report

for Jira Server 8.0.0 - 8.18.1 and more
65 installs
  • Supported
  • Jira Service Management
Free app

FAST and EASY way to inform customers for the time spent on their requests via the Jira Service Desk user portal

Report

On the portal select "Requests" page.

At the bottom, under the "Requests" list, is placed the "Requests Workload Report".

Configure

Use the Jira project configuration menu to enable or disable the customers access to the report.

From the predefined list select what type of information to be exposed at the portal.

Export

Store requests data result set to a CSV file.

More details

With "Requests Workload Report" you can easily share and export work logged details via the Customer Portal:

  • by JSD project
  • via Jira service desk user portal
  • for the three two months

Main Customer features:

  • Filter the results
  • Export service desk request details to CSV file.
  • view summary about requests created by other customers via Customer Portal

Note: The add-on will be not available for Jira 7.3.0 due to version specifics.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

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