Customer Requests Workload Report
OVERALL RATINGS
INSTALLS
26
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appFAST and EASY way to inform customers for the time spent on their requests via the Jira Service Desk user portal
Worklog Report for Cloud
New Cloud version of the app is now available as a separate app
Report
On the portal select "Requests" page.
At the bottom, under the "Requests" list, is placed the "Requests Workload Report".
Export requests data result set to a CSV file.
Configure
Use the Jira project configuration menu to enable or disable the customers access to the report.
From the predefined list select what type of information to be exposed at the portal.
Supporting media
More details
With "Requests Workload Report" you can easily share and export work logged details via the Customer Portal:
- by JSD project
- via Jira service desk user portal
- for the three two months
Main Customer features:
- Filter the results
- Export service desk request details to CSV file.
- view summary about requests created by other customers via Customer Portal
Note: Тhe App is in the process of retirement and is not supported
The Cloud version of the app can be found here.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.