7
Customers have installed this app in at least 7 active instances.
    by Akeles Consultingfor Jira Server 7.2.0 - 7.13.0 and more versions
    Versions available for Jira Server 7.0.0 - 7.1.10
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Akeles Consulting supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Create archives or snapshots of your Jira Issues

    Create archives or snapshots of your Jira Issues

    Create archives or snapshots of your Jira Issues

    Create archives or snapshots of your Jira issues

    View your archives/snapshots online within Jira

    Download archives for sharing or remote storage

    Easy to configure settings for archiving and creating snapshot

    Secured sharing of archives online with other Jira users with permission access control

    Admins can download archived issues (HTML format) and their attachments in zip format to share with remote users

    More details

    Possible Use Cases

    • Archives (Cannot be restored)
    • Snapshots (Does not delete issues)
      • For sharing the issues with non Jira users
      • For offline reference when Jira cannot be accessed
      • For audits
      • For baseline records
      • For regulatory requirements
      • Reclaim the disk space (you can use a snapshot to generate the zip of all attachments of selected issues and then delete the attachments)

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$5050 users$100100 users$200250 users$400500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Akeles Consulting provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.0.2 Jira Server 7.2.0 - 7.13.0 Released 2018-12-15

    Summary

    Bug Fixes

    Details

    • ARCHIVE-1 - NPE when archiving projects with createdDate in JQL
    • ARCHIVE-2 - Unable to archive if JQL contains double quote characters
    • ARCHIVE-3 - Submission of invalid characters allowed for date field

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Issue Archiver for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Archiver for Jira. You're prompted to log into MyAtlassian. Issue Archiver for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Archiver for Jira versions compatible with your instance, you can look through our version history page.

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