Synchronize Confluence Pages to your Zendesk Help Center
Synchronize Confluence Pages to your Zendesk Help Center
Synchronize Confluence Pages to your Zendesk Help Center
Sync Pages to your Help Center
Searchable Pages for your Support Staff
Automatic Updates
No more copying your docs manually to your Zendesk Help Center, or granting your support team access to yet another system to search for answers. Sync any page with only a few clicks
After syncing a page it will be accessible to your support staff as if it was a Zendesk Help Center page, ready to support your agents finding answers.
Whenever any content of your syncing pages changes it will automatically update your Help Center page.
Sync Pages to your Help Center
Searchable Pages for your Support Staff
Automatic Updates
No more copying your docs manually to your Zendesk Help Center, or granting your support team access to yet another system to search for answers. Sync any page with only a few clicks
After syncing a page it will be accessible to your support staff as if it was a Zendesk Help Center page, ready to support your agents finding answers.
Whenever any content of your syncing pages changes it will automatically update your Help Center page.
More details
Zendesk Knowledge Sync for Confluence helps you keep your support and customer facing technical documentation from Confluence in sync with your Zendesk Help Center.
Email us at support@kolibridigital.com with any questions you might have.
More details
Zendesk Knowledge Sync for Confluence helps you keep your support and customer facing technical documentation from Confluence in sync with your Zendesk Help Center.
Email us at support@kolibridigital.com with any questions you might have.
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Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$200 | 50 users$400 | 100 users$800 | 250 users$1,600 | 500 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Confluence Cloud apps are priced based on the number of Confluence users on your instance. For example, if you have Confluence Cloud (25 users), you pay the 25-user price for apps.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. The app tier should match the licensed user tier of the Atlassian product. For example, if you have a Confluence license for 500 users, you should purchase the 500-user tier for apps. Even if fewer users want to use the app than your Atlassian product license, the two licenses should match exactly.
- Can I install this app in a Data Center product?
This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.
However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Kolibri Digital provides support for this app.
Kolibri Digital provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Confluence Cloud • Released 2017-09-10
Summary
Minor version update
Details
Minor version updateVersions
Version 1.0.2 • Confluence Server 6.0.7 - 6.9.1 • Released 2018-03-26
Summary
Minor updates
Details
- Added "synced-from-confluence" label to synced Zendesk articles
- Fixed a redirect bug
- Added support for syncing Code Block macros
Installation
- Log into your Confluence instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Confluence to Zendesk Sync via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Confluence to Zendesk Sync. You're prompted to log into MyAtlassian. Confluence to Zendesk Sync begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Confluence instance.
To find older Confluence to Zendesk Sync versions compatible with your instance, you can look through our version history page.
- Log into your Confluence instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Confluence to Zendesk Sync.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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