Perspectium Service Integration for Jira
- Jira Service Management
Integrate Jira with ServiceNow for improved awareness of business priorities
Easy integration into Jira
Integration only needs a webhook, with no special developer skill required to implement. Data translation to/from the Jira data model is all managed by Perspectium, making integration easier than with developer toolkits.
Data control at the administrator's fingertips
Admins configures what information is passed, and under what circumstances. This gives superior data control and security compared to API calls or developer toolkits that publish information for other apps without rules.
Perspectium builds complete integration solutions, and maintains continuity when applications are updated. This avoids the cost of maintaining custom integrations, which can be a third of the initial development effort.
Perspectium Service Integration for Jira provides real-time, bi-directional integration with ServiceNow, the leading ITSM platform used in IT Operations. By providing visibility into the source of issues or enhancement requests, Perspectium improves Development alignment with business needs and priorities. When issues are updated, changes are automatically reflected back to the IT Ops incident record. When the issue is resolved or the story is complete, the integration automatically creates a change request for IT Ops to manage the deployment. No need to log in to another application, or deal with distracting email conversations: everyone works in their application of choice. Best of all, Perspectium is delivered as a fully managed service, so you can focus on the issues and we manage the integrations. That’s Perspectium.