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    Service Desk Menu for Jira

    by it.Lab Adam Labusfor Jira Server 8.0.0 - 8.14.1 and more versions
    Versions available for Jira Server 7.0.11 - 7.13.18
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    This app isn't formally supported.

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    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    it.Lab Adam Labus supports this app.

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    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
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    Add Service Desk Menu into Jira

    Add Service Desk Menu into Jira

    Add Service Desk Menu into Jira

    Preview

    Configuration page

    Example configurations

    Service Desk Menu in action

    Service Desk Menu configuration page.

    Use drag & drop to reorder hidden projects.

    Example configurations for Service Desk Menu

    More details

    Service Desk Menu for Jira add into application new section into top navigation bar with all Service Desk projects for users who have permission to create issues in specific project.

    In addition, you can control:

    • projects priority in the list
    • visibility of the projects in the list

    Reviews for cloud

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    Reviews for server

    (3)
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    by webks GmbH on 2020-07-17
    Wonderful plugin which works great! This is very helpful if you have many projects and want to have an easy helpdesk access. Only thing I'm missing is how to limit access to certain groups, like "jira-servicedesk-users" especially to hide that menu from clients with jira account, who have no access to the servicedesks? Optionally the link to the Customer Portal would be OK for them.
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    by Admin Accolade on 2018-06-01
    It is not Service Desk Menu - it is a Customer Portal menu instead.
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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    it.Lab Adam Labus provides support for this app.

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    Documentation

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    Versions

    Version 1.3.0-jira8 • Jira Server 8.0.0 - 8.14.1 • Released 2020-06-29

    Summary

    new features

    Details

    Added option to change links from Customer Portal to projects in Jira

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Service Desk Menu for Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Service Desk Menu for Jira versions compatible with your instance, you can look through our version history page.

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