Combine the simplicity of Intercom communication with the power of Jira issue management
Put Intercom at your fingertips
Link Intercom conversations to Jira issues and instantly see conversation, user and company details next to your Jira issues.
Keep customers up to date
Get live issue updates in conversations and get closed conversations reopened so your team knows instantly when it's time to get back to the customer.
Improve workflow efficiency
Allow your Intercom team to create Jira issues without ever leaving Intercom by installing the free Jira Cloud companion app from the Intercom app store.
More details
Key features:
- 🔌 Connect any Jira project to any Intercom workspace with a single click
- 🔗 Link Intercom conversations to Jira issues and get live issue updates in conversations
- 💬 Read linked Intercom conversations without leaving Jira
- 🔄 Reopen closed conversations when a linked Jira issue gets resolved so your team knows instantly when it's time to get back to the customer
- ➕ Create, link and comment Jira issues without leaving Intercom using the complementary Intercom app
- 👀 See Intercom users and leads from linked conversations next to your Jira issue
- 🛠️ Configure visible Intercom fields and reorder them using drag 'n drop
Are you looking for a different feature? Contact us via Intercom messenger on toolsplus.io or by email support@toolsplus.io
Note that this app is not built by Intercom. Please do not use the Intercom messenger on their website for requests regarding this app.
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Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Intercom for Jira integrates with your Atlassian product. This remote service can:
- Administer a project in Jira.
- View, browse, and read information from Jira.
Gallery
View linked Intercom conversations without leaving Jira. This is particularly useful for Jira users who do not have an Intercom account but need to get more context from a conversation.