95
Customers have installed this app in at least 95 active instances.
95
Customers have installed this app in at least 95 active instances.
    by Rixter ABfor Jira Server 7.4.0 - 7.13.0, Jira Data Center 7.4.0 - 7.13.0 and more versions
    Versions available for Jira Server 7.0.0 - 7.3.9
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Rixter AB supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Rixter AB supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    In-app and desktop notifications on issues - Get notified without mail

    In-app and desktop notifications on issues - Get notified without mail

    In-app and desktop notifications on issues - Get notified without mail

    Don´t miss important issue updates

    Choose when to be notified!

    Quick actions from within the inbox menu!

    Keep track on new and changed issues with in-app notifications in the inbox menu! Optional: Enable desktop notifications for better alerts.

    Select the events you want to subscribe to!

    Filter the events further by entering a project or custom JQL.

    Use the quick comment by pressing the plus sign or use the action bar by clicking on the three dots.

    Don´t miss important issue updates

    Choose when to be notified!

    Quick actions from within the inbox menu!

    Keep track on new and changed issues with in-app notifications in the inbox menu! Optional: Enable desktop notifications for better alerts.

    Select the events you want to subscribe to!

    Filter the events further by entering a project or custom JQL.

    Use the quick comment by pressing the plus sign or use the action bar by clicking on the three dots.

    More details

    This app brings in-app & desktop notifications to JIRA!

    • Adds an "Inbox/Notification" icon that indicates how many issues has been created or changed that concerns you.
    • The notification includes specific details about the issue.
    • Provides quick actions such as watch or vote issues directly in the menu.
    • Comment directly from the menu with comment visibility
    • Provides a global template with settings when to notify users.
    • Provides personal settings that can override the global settings for a more customized experience.
    • Custom JQL filter on when to be notified.
    • Enable desktop notifications for better alerts.
    • Service desk tickets approval and decline buttons direct on the card action menu.
    • Support for all default and custom issue events and the ability to enable / disable events
    • Supported languages EN, CN, TW, ES, SE, DK, NO, DE, AR,

    More details

    This app brings in-app & desktop notifications to JIRA!

    • Adds an "Inbox/Notification" icon that indicates how many issues has been created or changed that concerns you.
    • The notification includes specific details about the issue.
    • Provides quick actions such as watch or vote issues directly in the menu.
    • Comment directly from the menu with comment visibility
    • Provides a global template with settings when to notify users.
    • Provides personal settings that can override the global settings for a more customized experience.
    • Custom JQL filter on when to be notified.
    • Enable desktop notifications for better alerts.
    • Service desk tickets approval and decline buttons direct on the card action menu.
    • Support for all default and custom issue events and the ability to enable / disable events
    • Supported languages EN, CN, TW, ES, SE, DK, NO, DE, AR,

    Reviews for cloud

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    Reviews for server

    (7)
    Sign in to write a review
    by Arnaud JASPART on 2019-01-07
    Very useful tool and great support. Thank you.
    Was this review helpful?YesNo
    by Alexey Shorkin on 2018-12-12
    Cannot read desktop notification because of markup See the screenshots http://take.ms/mSOZv https://monosnap.com/file/dAGaN71PJwKRCakWLwJqZHErdx0sOM Version:2.5.2 and Jira v7.12.3
    Was this review helpful?YesNo
    Rixter AB

    Hi Aliaksei Shorkin,

    Thanks for letting us know about your issue.

    We got the bug report in our support JIRA and are working on it to see where the problem lies and to provide a fix. Let's continue the discussion in the support ticket.

    Best Regards

    Rixter AB

    EDIT 2018-12-14:

    The reason for this is not a bug itself it is in fact due to incompatibility with JEditor that enriches the content with HTML that is not interpreted by the Atlassian Wiki renderer.

    This has been added as feature request.

    Edit 2018-12-23:

    As of version 2.6 that was just released, we now support custom renderers such as JEditor.Merry x-mas!

    by Jason Chueh on 2018-10-25
    The plugin is great. But it doen't render wiki markup for some reason. BTW, it would be awesome if the plugin supports more languages. Most employees in my company do not understand English. They couldn't even find the clear button without teaching. FYI, here is how I render wiki markup in plugin. JiraRendererPlugin renderer = ComponentAccessor.getComponent(RendererManager.class).getRendererForType("atlassian-wiki-renderer"); IssueRenderContext renderContext = new IssueRenderContext((Issue) context.getMetaInformation("issue")); String renderedText = renderer.render(wikiText, renderContext);
    Was this review helpful?YesNo
    Rixter AB

    Hi Jason,

    Thanks for the review, we are currently translating Inbox to a couple of languages that are planned to be released during October. Regarding the wiki markup, that is something we plan to implement. At the moment Inbox takes care of mentioned users and displays their correct name instead of [~user] format.

    Again thanks for the feedback it really drives the development further to know the customers need.

    Best Regard

    Rixter AB

    by Guya Prawinski on 2018-06-30
    We have been using Inbox for JIRA now for a while and it has really improved our attention on important issues. I can now in an easy way see when there are issues I need to take action on. It performs great and looks nice in UI as well. Keep up the work of adding new features.
    Was this review helpful?YesNo
    by Andreas Hagglund on 2018-04-21
    The inbox is a great idea, and has a lot of potential, but the plugin impacts the performance of our jira server too much so we had to uninstall it. Are there any ideas/plans to improve performance of plugin?
    Was this review helpful?YesNo
    Rixter AB

    Hi Andreas,

    Thanks for the feedback, we always like to hear from our customers.

    There has not been any issue reported before regarding this, however, we have done improvements in the latest release with respect to performance. If you still have issues, please open a ticket here: https://support.rixter.se/servicedesk/customer/portal/1 and we can solve the issue together.

    Thanks

    Rixter AB

    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2050 users$40100 users$60250 users$200500 & upAdditional pricing details
    50 users$30/year100 users$50/year250 users$100/year500 users$150/year750 users$200/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Rixter AB provides support for this app.

    Rixter AB provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.7.1 Jira Server 7.4.0 - 7.13.0 Released 2019-01-08

    Summary

    Bugfixes

    Details

    • Fixed notification caching issue for Jira Data Center
    • Fixed potential issue with comments containing broken HTML.

    Versions

    Version 2.7.1 Jira Data Center 7.4.0 - 7.13.0 Released 2019-01-08

    Summary

    Buggfixes

    Details

    • Fixed notification caching issue for Jira Data Center
    • Fixed potential issue with comments containing broken HTML.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Inbox: in-app notifications for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Inbox: in-app notifications for Jira. You're prompted to log into MyAtlassian. Inbox: in-app notifications for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Inbox: in-app notifications for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Inbox: in-app notifications for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Inbox: in-app notifications for Jira. You're prompted to log into MyAtlassian. Inbox: in-app notifications for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Inbox: in-app notifications for Jira versions compatible with your instance, you can look through our version history page.

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