Customers have installed this app in at least 41 active instances.
    by Rixter ABfor Jira Server 7.0.0 - 7.10.1
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Rixter AB supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    In-app notification on issues and desktop notifications - Get notified without mail

    In-app notification on issues and desktop notifications - Get notified without mail

    Don´t miss important issue updates

    Choose when to be notified!

    Quick actions from within the inbox menu!

    Keep track on new and changed issues with in-app notifications in the inbox menu! Optional: Enable desktop notifications for better alerts.

    Select the events you want to subscribe to!

    Filter the events further by entering a project or custom JQL.

    Use the quick comment by pressing the plus sign or use the action bar by clicking on the three dots.

    More details

    The app that brings more in-app notifications to JIRA!

    • Adds an "Inbox" icon that indicates how many issues has been created or changed that concerns you.
    • The notification included specific details about the issue.
    • Provides quick actions such as watch or vote issues directly in the menu.
    • Comment directly from the menu with comment visibility
    • Provides a global template with settings when to notify users.
    • Provides personal settings that can override the global settings for more customized experience.
    • Custom JQL filter on when to be notified.
    • Enable desktop notifications for better alerts.

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    Reviews for server

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    by Andreas Hagglund on 2018-04-21
    The inbox is a great idea, and has a lot of potential, but the plugin impacts the performance of our jira server too much so we had to uninstall it. Are there any ideas/plans to improve performance of plugin?
    Was this review helpful?YesNo
    Rixter AB

    Hi Andreas,

    Thanks for the feedback, we always like to hear from our customers.

    There has not been any issue reported before regarding this, however, we have done improvements in the latest release with respect to performance. If you still have issues, please open a ticket here: https://support.rixter.se/servicedesk/customer/portal/1 and we can solve the issue together.


    Rixter AB

    by Dela De Youngster on 2018-04-13
    We were previously using Bug Watcher for JIRA, and then moved to Notifications for JIRA add-on, but switched to this after testing and experiencing the different features and especially the well designed UI. Keep up the great work, and looking forward to more features!
    Was this review helpful?YesNo
    by Petr Hons on 2017-12-11
    Hi, add-on is almost perfect, but I have problem with start/stop progress button when add-on enabled.
    Was this review helpful?YesNo


    10 users$1025 users$2050 users$30100 users$50250 users$100500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Rixter AB provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.2.2 Jira Server 7.0.0 - 7.10.1 Released 2018-04-30


    Bugfix: Broken issue link in desktop notification



    • Fixed broken issue link when clicking on a desktop notification


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Inbox for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Inbox for Jira. You're prompted to log into MyAtlassian. Inbox for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Inbox for Jira versions compatible with your instance, you can look through our version history page.

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