394
Customers have installed this app in at least 394 active instances.
394
Customers have installed this app in at least 394 active instances.
394
Customers have installed this app in at least 394 active instances.
    by Automation ConsultantsTop Vendor
    Automation Consultants is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 8.0.0.m0021-eap07 - 8.5.1 and Jira Data Center 8.0.0.m0021-eap07 - 8.5.1
    Supported
    Automation Consultants supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Automation Consultants supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Automation Consultants supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Manage Jira at Enterprise Scale + Improve your Jira performance with the definitive all-in-one administration tool for Jira

    Manage Jira at Enterprise Scale + Improve your Jira performance with the definitive all-in-one administration tool for Jira

    Manage Jira at Enterprise Scale + Improve your Jira performance with the definitive all-in-one administration tool for Jira

    Clean up your system

    Analyse and understand

    Drill down into items

    View and delete empty or outdated Jira Projects, Boards, Issue Types, Filters and Statuses on your system, using built-in analysis tools.

    Remove unused Custom Fields, determine if there are existing fields that can be used for a new purpose and see their usage in the system.

    Easy to use table interface, with sortable columns and useful actions for each item within the drop-down menu. Speed up administration tasks by cutting to the chase.

    Manage Jira at Scale

    Boost Jira performance

    Understand usage

    Remove inactive users to lower your license costs and increase security by using the Disable Inactive Users feature.

    Understand how Projects, Boards and Apps are being used. and the best areas for improvement.

    Use the advanced Health Check feature to detect problems before they occur, with heap, thread and database monitoring.

    Remove unused items in bulk with confidence and increase the performance of your Jira today!

    Deep dive into any Configuration Item and jump into related items with ease, view logs and switch users.

    Analyse usage of Boards and Projects.

    Bulk change Project details such as permissions, leads and schemes.

    Manage Jira at Scale

    Boost Jira performance

    Understand usage

    Remove inactive users to lower your license costs and increase security by using the Disable Inactive Users feature.

    Understand how Projects, Boards and Apps are being used. and the best areas for improvement.

    Use the advanced Health Check feature to detect problems before they occur, with heap, thread and database monitoring.

    Remove unused items in bulk with confidence and increase the performance of your Jira today!

    Deep dive into any Configuration Item and jump into related items with ease, view logs and switch users.

    Analyse usage of Boards and Projects.

    Bulk change Project details such as permissions, leads and schemes.

    More details

    Optimizer for Jira (formerly Cleaner for Jira) is trusted worldwide by hundreds of companies with the largest Jira systems to manage their system.

    Looking for the Server or Data Center version of Optimizer for Jira?

    ➡ Features

    • Analyse Custom Fields and their usage and remove any unused elements, providing a speed boost to your Jira instance when creating/editing and viewing issues.
    • Delete Projects which were created but never used and projects which have not been updated recently
    • View Issue Types to see how they are used, and delete unused types.
    • View Boards and list their types as well as who the admins are
    • Look at Filters, who the owner is and how many times it has been favourited.
    • View Issue Types and how many Issues are using that particular Issue Type.
    • Support for Issue Attributes such as Statuses, Resolutions, Issue Link Types and Priorities.
    • Bulk remove Projects and Agile Boards.

    Enable your administration team when operating at scale – try it for free now!

    More details

    Optimizer for Jira (formerly Cleaner for Jira) is trusted worldwide by hundreds of companies to optimize and maintain Jira at enterprise-scale and has been proudly featured in both Airbnb and IBM’s ‘Top 5 Enterprise Skills Enterprise Admins Need to Know’ this year.

    ━━━━━

    New in ⚡ Optimizer 4:

    ━━━━━

    🏢 Scale

    📈 Optimize

    ⚙️ Manage

    More details

    Optimizer for Jira (formerly Cleaner for Jira) is trusted worldwide by hundreds of companies to optimize and maintain Jira at enterprise-scale and has been proudly featured in both Airbnb and IBM’s ‘Top 5 Enterprise Skills Enterprise Admins Need to Know’ this year.

    ━━━━━

    New in ⚡ Optimizer 4:

    ━━━━━

    🏢 Scale

    📈 Optimize

    ⚙️ Manage

    Reviews for cloud

    (17)
    Sign in to write a review
    by Rebekah Okpoti on 2019-04-14
    Great product
    Was this review helpful?YesNo
    Automation Consultants

    Hi Rebekah,

    Thanks for the review, we're really glad you think so!

    If you ever have any feature suggestions or questions on Optimizer for Jira please don't hesitate to get in touch with the team.

    All the Best,

    Laura

    by Arthur Mack on 2018-04-27
    It would be a great product and very useful if I could trust it. It misses a lot of projects, custom fields and issue types which renders it very suspect. It also reports i have two story issue types with different ID's?
    Was this review helpful?YesNo
    Automation Consultants

    Hi Arthur,

    Thanks for your review, I'm glad that you feel this app has potential. We, of course, would like to do whatever we can to increase your trust in our product. Would you please be able to create a support request with all the details about your issue so that we can investigate this more thoroughly?

    Update: We have since updated the product rectifying the aforementioned problem experienced.

    Thanks,

    Himal

    by Barry Kaplan on 2018-01-24
    Unused filters would be very nice
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Automation Consultants

    Hi Barry,

    Thanks for the review!

    We are currently working on bringing support for Filters including their usage metrics to the App, which will work similarly to the Agile Board support we bought to the App in the last release. Please watch the App to make sure you're alerted when we bring out a new version.

    Jack

    by Gonchik Tsymzhitov on 2017-07-27
    Thanks, it is helpful add-on. But do you have any plan for improve some admin functionality? Thanks
    1 out of 4 found this review helpful
    Was this review helpful?YesNo
    Automation Consultants

    Hi Gonchik,

    Thanks for the review!

    We're still developing and improving this add-on, and there's more features on the way!

    If you'd like, please contact us at plugins@automation-consultants.com to discuss your feedback in more detail.

    Jack

    Reviews for server

    (17)
    Sign in to write a review
    by Fadoua Boualem on 2019-11-12
    This is one of the most useful Add-ons for a Jira Admin. It makes my task so easy while assessing my customers instances. I shared it with my team, they couldn't disagree that it is very handy.
    Was this review helpful?YesNo
    Automation Consultants

    Hi Fadoua,

    Thanks for the glowing review of Optimizer, we're really glad you and your team think so!

    If you ever have any feature suggestions or questions on Optimizer for Jira please don't hesitate to get in touch with the team.

    All the Best,

    Laura

    by Christian Ritter on 2019-02-26
    very handy addon, comes with an very easy to use interface and shows usage statistics with every item like custom fields, status, resolutions etc. I have not tried the automated cleanup so far, but overview and analysis as a basis for manual cleanup is all I need. I also like the csv export for documentation purposes- thank you!
    Was this review helpful?YesNo
    Automation Consultants

    Hi Christian,

    Thank you so much for your review!

    It's great to hear how Optimizer for Jira is working for you and your team. We really appreciate the time and feedback you've previously given and it all goes a long way to improving our App for everyone.

    Please don't hesitate to contact us as we're always here to help. We look forward to working with you in the future.

    Best regards,

    Laura

    by Tanya Christensen on 2018-09-17
    This add-on is crucial to anyone supporting large jira instances, like my team. It has been instrumental in identifying inactive projects, low or no use fields and schemes. Having the ability to bulk remove schemes, screens etc is very helpful and allows for fast house keeping. Our team have implemented a monthly age-off practice and after projects are deleted we run the instance through cleaner to bulk remove the unused schemes. We have deleted thousands of artifacts thus removing the weeds from our very large Jira garden. :) I was able to provide a listing of bugs and improvements to the development team who were very receptive and responsive to them. Thanks, A very happy customer! Tanya
    Was this review helpful?YesNo
    Automation Consultants

    Hi Tanya,

    Thank you so much for your review!

    We're delighted that Cleaner for Jira has been able to help you clean up your instance! We appreciate the detailed feedback you previously provided, it helped us improve our App.

    Please feel free to contact us at any time and we'll be happy to help. We look forward to working with you in the future!

    Kind regards,

    Himal

    by Gonchik Tsymzhitov on 2017-07-27
    Thanks, it is helpful add-on. But do you have any plan for improve some admin functionality? Thanks
    1 out of 4 found this review helpful
    Was this review helpful?YesNo
    Automation Consultants

    Hi Gonchik,

    Thanks for the review!

    We're still developing and improving this add-on, and there's more features on the way!

    If you'd like, please contact us at plugins@automation-consultants.com to discuss your feedback in more detail.

    Jack

    Reviews for Data Center

    (17)
    Sign in to write a review
    by Christina Robinson on 2019-01-16
    This add-on has been a real life-saver and gives a lot of capability for cleanup and insight into the Jira system - especially for a large Jira setup including multiple Jira instances. It's much easier to do an analysis of where and how much is being used/impacted by a particular configuration. Also it's a great plus for being able to export information out to CSV for better analysis for decision authorities who may not have access into the back end of the Jira system for making decisions.
    Was this review helpful?YesNo
    Automation Consultants

    Hi Christina,

    Thanks for reviewing our App, we really appreciate it!

    We're really glad Cleaner for Jira has been able to help you, it's great hearing how our Apps are being used.

    If there's any specific features that you'd like or if you have any questions in general, please feel free to contact us and we'll be happy to help.

    Kind regards,

    Himal

    by Gonchik Tsymzhitov on 2017-07-27
    Thanks, it is helpful add-on. But do you have any plan for improve some admin functionality? Thanks
    1 out of 4 found this review helpful
    Was this review helpful?YesNo
    Automation Consultants

    Hi Gonchik,

    Thanks for the review!

    We're still developing and improving this add-on, and there's more features on the way!

    If you'd like, please contact us at plugins@automation-consultants.com to discuss your feedback in more detail.

    Jack

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$10025 users$25050 users$300100 users$500250 users$750500 & upAdditional pricing details
    50 users$500/year100 users$1,000/year250 users$1,500/year500 users$2,000/year750 users$2,500/year1000 & upAdditional pricing details
    Up to 10 users
    $3
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.4
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Automation Consultants is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Automation Consultants is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Automation Consultants is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-05-07

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 4.0.9-jira8 Jira Server 8.0.0.m0021-eap07 - 8.5.1 Released 2019-11-29

    Summary

    Bugfixes, Compatibility and Performance Improvements

    Details

    • Fixed bugs:
      • Board access counts were not working for some users
      • Object IDs were displayed in Health Checks instead of Object names
    • Improved compatibility with certain MySQL configurations
    • Improved performance in Custom Fields table when displaying associated Projects

    Versions

    Version 4.0.9-jira8-DC Jira Data Center 8.0.0.m0021-eap07 - 8.5.1 Released 2019-11-29

    Summary

    Bugfixes, Compatibility and Performance Improvements

    Details

    • Fixed bugs:
      • Board access counts were not working for some users
      • Object IDs were displayed in Health Checks instead of Object names
    • Improved compatibility with certain MySQL configurations
    • Improved performance in Custom Fields table when displaying associated Projects

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Optimizer for Jira (Cleaner for Jira) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Optimizer for Jira (Cleaner for Jira). You're prompted to log into MyAtlassian. Optimizer for Jira (Cleaner for Jira) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Optimizer for Jira (Cleaner for Jira) versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Optimizer for Jira (Cleaner for Jira).
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Optimizer for Jira (Cleaner for Jira) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Optimizer for Jira (Cleaner for Jira). You're prompted to log into MyAtlassian. Optimizer for Jira (Cleaner for Jira) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Optimizer for Jira (Cleaner for Jira) versions compatible with your instance, you can look through our version history page.

    Similar apps