- Supported
- Jira Service Management
- Jira Software
As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more
Stuff that should be there by default
User Inventory
Generate a list of users, which applications they are licensed for and when they last logged in.
REST Interface to trigger a directory sync
Visiting http://<jira-base-url>/rest/jira-support/1.0/directory/sync will trigger a sync of all external directories.
Free Open Source Software
The source code is hosted on Bitbucket at https://bitbucket.org/keysight/keysight-plugins-for-atlassian-products
More details
Keysight has decided to publicly release the plugins developed in-house to support our instance of Jira. The source code for the plugins is available under an Apache 2 license from https://bitbucket.org/keysight/keysight-plugins-for-atlassian-products
The Jira Support plugin are various tools to help administrators support Jira. This plugin is a rest interface used to trigger a sync of external user directories. This is helpful as an automated tool can be setup to grant permissions through a remote directory then inform Jira via the rest interface to sync up. There is also a tool to view the users in the Jira database, which applications they have access to and when they last logged in. This can be helpful managing the active users with licenses for installations of Jira with limited user licenses.
The directory sync can be triggered by visiting /rest/jira-support/1.0/directory/sync
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy