313
Customers have installed this app in at least 313 active instances.
313
Customers have installed this app in at least 313 active instances.
    by Atlassianfor Jira Cloud, Jira Server 7.0.0 - 7.13.0 and more versions
    Versions available for Jira Server 6.4 - 6.4.14
    Supported
    Atlassian supports this app.

    Get support

    Supported
    Atlassian supports this app.

    Get support

    Jira User Training ‒ Give your team access to dozens of short, interactive tutorials to get them using Jira

    Jira User Training ‒ Give your team access to dozens of short, interactive tutorials to get them using Jira

    Jira User Training ‒ Give your team access to dozens of short, interactive tutorials to get them using Jira

    Jumpstart your team's adoption of Jira

    Learn important Jira tasks

    Validate your knowledge with quizzes

    Tutorials cover a wide variety of topics

    * Basic terminology and concepts

    * Using Jira to get work done

    * Advanced topics like writing JQL queries

    Watch how to get things done and listen to optional voice-over narration

    * See how tasks are done, and learn tips and tricks through real-life scenarios

    * Choose what you want to learn, whenever you want to

    Quizzes are interactive and fun, and they help you learn

    * Answer optional quiz questions to make sure you’re getting it

    * Learn from answer feedback. Did you get it right? If not, learn why not.

    Jumpstart your team's adoption of Jira

    Learn important Jira tasks

    Validate your knowledge with quizzes

    Tutorials cover a wide variety of topics

    * Basic terminology and concepts

    * Using Jira to get work done

    * Advanced topics like writing JQL queries

    Watch how to get things done and listen to optional voice-over narration

    * See how tasks are done, and learn tips and tricks through real-life scenarios

    * Choose what you want to learn, whenever you want to

    Quizzes are interactive and fun, and they help you learn

    * Answer optional quiz questions to make sure you’re getting it

    * Learn from answer feedback. Did you get it right? If not, learn why not.

    More details

    We know that getting your team up and running on Jira can be a challenge. So Atlassian is offering short tutorials, designed to get teams over the hump and using Jira quickly.

    The tutorials:

    • Are fun and easy to use
    • Cover popular user topics and tasks
    • Introduce essential concepts
    • Showcase in-product demos
    • Include non-graded quizzes so you can determine if you're really learning
    • Have optional voice-over narration and closed caption text


    It's all available from within Jira, and users and admins can track progress.

    More details

    We know that getting your team up and running on Jira can be a challenge. So Atlassian is offering short tutorials, designed to get teams over the hump and using Jira quickly.

    The tutorials:

    • Are fun and easy to use
    • Cover popular user topics and tasks
    • Introduce essential concepts
    • Showcase in-product demos
    • Include non-graded quizzes so you can determine if you're really learning
    • Have optional voice-over narration and closed caption text


    It's all available from within Jira, and users and admins can track progress.

    IMPORTANT INSTALLATION NOTE:

    If you're using a firewall or have network restrictions where Jira is installed, you may need to whitelist the following IP addresses to access this application:

    • [AWS range IPs | https://ip-ranges.amazonaws.com/ip-ranges.json] App descriptor

    
• [AWS Cloudfront IPs | http://d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips] for video content.

    You must also allow outgoing secure web traffic (HTTPS or 443/TCP) to the IP-ranges mentioned above.

    Reviews for cloud

    (4)
    Sign in to write a review
    by Meg Holbrook on 2018-07-31
    I submitted a ticket to Atlassian, but also felt compelled to post here since we've subscribed to this addon for a couple of months: 1. The documentation link from the marketplace goes to 'Page Not Found', not helpful as an administrator to be without documentation. Luckily, the functions of this addon are pretty plain to see, but would be nice if there was a whitepaper. 2. Reporting doesn't show user-level insights into how users performed or what courses they completed. How many users completed and have yet to start a training is not useful to me if I don't know who has yet to start or complete that training. 3. Last point is that I'm a bit disappointed in the training offerings for the cost. It's not beneficial to keep the training addon installed and pay for each user if there are not more training modules being added regularly to justify an ongoing subscription. From a business perspective, it makes more sense to subscribe for a month, have everyone take the trainings, then discontinue the service. Initially when I installed, it seemed like this was going to be an ongoing initiative on the Atlassian side and a good investment for our team, which isn't the case. In the current state, it's sad to see that Atlassian wants to profit from offering basic product knowledge and video trainings, which should be a core part of the product offering. I will be uninstalling the training courses for now, but hope to see the team make some updates in the future.
    6 out of 7 found this review helpful
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    Atlassian

    Hi Meg,

    1. This issue has been resolved. Please see if you can access the documentation at this link now: https://confluence.atlassian.com/training-for-jira-cloud/training-for-jira-documentation-915477840.html?_ga=2.234777438.1364621932.1535645726-664585035.1521152905 (or click on the Documentation link from this page: https://marketplace.atlassian.com/apps/1217110/training-for-jira?hosting=cloud&tab=overview. As you mentioned, the functionality is pretty straight-forward so this is just extra info.

    2. We'd like to hear more about your requirements for user reporting. Even though you have paused your subscription, would you mind opening a ticket on this Service Desk so we can discuss there? We may have interim workarounds for getting user data in reports that we can send automatially. Service Desk Link: https://getsupport.atlassian.com/servicedesk/customer/portal/9/group/95.

    3. Thanks for your candid feedback about the amount of content, Meg. I'm glad you could pause your subscription in the timeframe when we've been less actively adding content. We do have plans to add at least another series (maybe two) before the end of the calendar. Early next year, we plan to add more content and more frequently. I hope you'll check back in around January.

    Thank you for writing - we are working hard to make this product better for our customers...

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$10/year25 users$200/year50 users$360/year100 users$660/year250 users$1,320/year500 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.70
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Atlassian provides support for this app.

    Atlassian provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-11-02

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.0.2-7.x.x Jira Server 7.0.0 - 7.13.0 Released 2018-09-03

    Summary

    Introducing Training for Jira Server 7.x

    Details

    Compatible with Jira Server 7.x and higher.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Training for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Training for Jira. You're prompted to log into MyAtlassian. Training for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Training for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Training for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.