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QA Service for Jira

works with Jira Cloud, Jira Server 8.20.0 - 10.6.1, Jira Data Center 8.20.0 - 10.6.1 and more
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Free app

OVERALL RATINGS

INSTALLS

187

SUPPORT

  • Partner Supported

Key highlights of the appQA Service for Jira brings Test IO’s network of professional testers, who test your app on real world devices, right to Jira

Test your product with real users

Connect your Jira projects to Test IO’s network of professional testers. Experience real-world exploratory testing on real devices.

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Create exploratory tests fast

Launch exploratory tests directly from Jira. Get actionable real-world feedback from Test IO’s testers without leaving your workflow.

Manage bugs and confirm fixes

Accept, reject, re-export bugs, and request bug confirmations inside Jira. Keep real-world feedback fully integrated into your QA process.

More details

QA Service for Jira connects your Jira instance to Test IO’s network of professional testers who test your software in the real world on real devices, then file detailed bug descriptions with screencasts and steps to reproduce, so you can ship faster and sleep better.

With this app, if you’re a Test IO customer you can connect Test IO to your Jira instance in minutes, so testers’ reports are available without leaving Jira. If you’re not a Test IO customer, this app will install, but it won’t be useful without a Test IO subscription. We’re happy to give you a free test for one of your projects so you’ll know what our testers can do and how it fits with your Jira workflow.

Cloud and Server versions provide different features and benefits. Contact us to learn more.

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 4.4.2for Jira Data Center 8.20.0 - 10.6.1

Release date
Jun 26th 2025
Summary
Improved bug actions, custom mapping, and security for Jira Server Add-on
Details

This release brings several enhancements to streamline Jira-Test IO workflows and improve integration visibility:

  • Mark as Fixed – Jira Comment Sync: When a bug is marked as fixed via the add-on (manual or auto), a comment is now automatically posted in the linked Jira issue, keeping all stakeholders aligned.
  • Mark as Known Action: Users can now mark bugs as "Known" directly from the add-on. This reduces noise from repeatedly reported, acknowledged bugs.
  • Advanced Custom Field Mapping: Custom mapping now supports field merging, text templates with variables, and conditional display logic—enabling cleaner, standardized Jira tickets.
  • Optimized Context Data Loading: Improved performance of bug triage workflows by streamlining context data retrieval.
Payment model
Free
License type
Commercial - no charge
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