- Jira Service Management
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Now connect your SAP SuccessFactors HCM system to Jira Service Management to enable seamless HR processes
Some benefits of the seamless integration:
- Raise IT support ticket in Jira automatically e.g. new equipment request based on the level and team of the newly hired employee.
- Raise Access Card requests to Facilities Management team using Jira Service Management.
- Assign required reading task to the new employee (E.g. code of conduct, vacation policy etc.)
- Grant access to Jira projects based on the group/cost center of the employee.
- Assignment of ongoing tasks to backup resources in case of Long Term Disability or vacation.
- Disallowing Jira issue assignment in case of employee's long term unavailability.
- Single Sign On from SAP SuccessFactors.
Things to come:
- Organizational structure in HCM can now be used in Jira.
- Approval Management - from supervisors, business unit heads etc.
- Team and group management in Jira using cost centers and business units.
- And many more.