- Jira Service Management
Now connect your SAP SuccessFactors HCM system to Jira Service Management to enable seamless HR processes
Some benefits of the seamless integration:
- Raise IT support ticket in Jira automatically e.g. new equipment request based on the level and team of the newly hired employee.
- Raise Access Card requests to Facilities Management team using Jira Service Management.
- Assign required reading task to the new employee (E.g. code of conduct, vacation policy etc.)
- Grant access to Jira projects based on the group/cost center of the employee.
- Assignment of ongoing tasks to backup resources in case of Long Term Disability or vacation.
- Disallowing Jira issue assignment in case of employee's long term unavailability.
- Single Sign On from SAP SuccessFactors.
Things to come:
- Organizational structure in HCM can now be used in Jira.
- Approval Management - from supervisors, business unit heads etc.
- Team and group management in Jira using cost centers and business units.
- And many more.
Privacy and security
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