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Support
This is a supported app, so you may contact the partner (or support contact) for help:
Visit partner profileTo check known issues (or if you want to file one), view this app's work item tracker.
To learn more about the app, you should:
Read the documentation.
App Description
Track Assets in Jira
In the pure Jira solution all assets and artifacts are represented as Jira issues of their own type (like server, service, etc.). Issue linking enables relationship management between the types.
Track Assets in Insight for Jira
With Insight for Jira you can get even better overview and asset link-ability. You can even integrate it with your service desk!
Let ServiceDesk link to your Assets
Let ServiceDesk agents add links between tickets and associated assets (e.g. server, packages, services). With Insights for Jira it is even possible to directly let the customer select the asset.
More details
With DevOps Asset Sync for Jira you will never struggle to keep an overview about your virtual machines anymore. Our plugin gathers information from your favourite provisioning tools and saves the information into Jira or Insight.
We currently support
- Ansible
- Puppet
- Chef
- OpenStack
- Matrix42
- Microsoft Azure
- Amazon
Information like packages, operating system, current IP address(es), RAM, CPU etc. are synced on a regular basis and it keeps track of any changes for you. You can easily link those assets in Jira or even have it right in your customer portal with Insight for Jira.
The major advantage is the full traceability which gives you the best lifecycle management and provides a strong ITIL compliance. The assets are syncronized regularly and therefore always show the real state.
Version History
This app has: