- Jira Service Management
- Jira Software
Enhance team communication using threaded comments
The power of threaded comments
- Face lengthy issues and avoid outstanding questions waiting for answers
- Deal with complex issues by highlighting discussion threads with titles
- Create unlimited number of sub threads
Get the standard rich text editor for sub comments
- Get all the features of the standard rich text editor like mentions, styling and issues attachments.
- Save as internal note if you are using using Jira Service Management
Quickly find a comment
With the search bar, find easily a comment among a large discussion thread.
💯 Why our customers choose us :
- Best in class customer service
- Extend standard comment features
💬 Customers use-cases :
- "We need this as well. Our tickets usually contain more than 10 comments from different people, so we need to be able to 'reply' to the specific comments."
- "We have tons of comments and there is pretty big mess when we don't have threads"
Privacy and security
Threaded Comments integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Delete data from the host application
- Write data to the host application
- Read data from the host application