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Customers have downloaded this app 520 times.

    Freshdesk Jira Integration

    by Freshdesk Incfor Jira Cloud and Jira Server 7.3.4 - 8.14.1
    Supported
    Freshdesk Inc supports this app.

    Get support

    Supported
    Freshdesk Inc supports this app.

    Get support

    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

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    Integrate Jira with your Freshdesk Helpdesk

    Integrate Jira with your Freshdesk Helpdesk

    Integrate Jira with your Freshdesk Helpdesk

    More details

    The Jira integration for Freshdesk supports both on-demand and on-premise variants, from Jira 4.x up to the latest version - Jira 5. Please note that If you are looking to install the Freshdesk - Jira integration to work both ways, you will have to upgrade your Jira setup to version 5.2 or above.

    Complete details about the Jira - Freshdesk integration can be found in the link below:

    https://support.freshdesk.com/support/solutions/articles/5963-the-JIRA-app

    More details

    The Jira integration for Freshdesk supports both on-demand and on-premise variants, from Jira 4.x up to the latest version - Jira 5. Please note that If you are looking to install the Freshdesk - Jira integration to work both ways, you will have to upgrade your Jira setup to version 5.2 or above.

    Complete details about the Jira - Freshdesk integration can be found in the link below:

    https://support.freshdesk.com/support/solutions/articles/5963-the-JIRA-app

    Reviews for cloud

    (2)
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    by Cory Berg on 2018-10-25
    Doesn't work. Freshdesk Jira integration does not seem to work at all, for the reasons mentioned by Saraansh below. Our experience was the same.
    1 out of 1 found this review helpful
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    by Saraansh Tandon on 2018-06-08
    Unsatisfactory. It only has account level integration not user level. And surprisingly, the account uses a single user account from Jira to all users in Freshdesk. Duh!
    2 out of 3 found this review helpful
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    Freshdesk Inc

    Hi All

    Try our latest Jira plus app in Freshdesk and Freshdesk app inside Jira and let us know whether you face any issues in app installation.

    Thanks

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Freshdesk Inc provides support for this app.

    Freshdesk Inc provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud • Released 2017-04-19

    Summary

    Create and access Jira tickets from your Freshdesk account

    Versions

    Version 1.0.0 • Jira Server 7.3.4 - 8.14.1 • Released 2017-04-19

    Summary

    Create and access Jira tickets from your Freshdesk account

    Installation

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