Timesheet Tracking for Jira

They just ruined my day by merging ticket number with title in the issues export and display. I had to extract the list of tickets from the filter html... This is not the first time a UI "improvement" ruins my workflow. In the past they limited the work description width and you had to click on it to view all. Before you could widen the column to read all without useless clicks. Please stop "improving" by destroying. Backward compatibility means nothing for this plugin as I see it. Update. I see now they rolled back the work description column max width. That is actually good. Regarding the reason why the export is like that has nothing to do with what I said. For workload, the export merges again the ticket number with title even if in UI the 2 are separate columns.

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  Cappsule

  Hi Marius,

  We did not update anything! And we are happy that you found the way to arrange the witdh. We are waiting for your message at info@cappsule.io . The addon is used by millions of users and the majority is asking to export exactly what is shown in the UI.

  Please write us to set up a quick meeting. And hopefully, we wil propose a solution that will motivate an update to the one star rate.

  Best regards

  Thank you for your feedback.

  The idea of the new export is to export exactly what is displayed in the "Issues" table . With the Worklogs view, you can configure and export only the issues keys or the summaries as desired.

  For the work description, you can still manage the width, so maybe it it an issue with a compatibility with your browser. To see this together, i invite you to write us at info@cappsule.io to plan a meeting and fix this for you as soon as possible.

  We are sorry again and we hope that we will be able to meet your needs asap.

  Best regards

By far the most useful timesheet tracking tool on the platform. The team is also very responsive and attentive to issues and feedback.

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  Cappsule

  Thanks so much for the kind words!

  We're absolutely delighted that you're loving the add-on and had a great experience with our support team.

Great support! Issue was resolved within a couple of hours of reporting

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  Cappsule

  Thank you Melissa for the finding and for the nice review !

  We are committed to keep this level of support and app quality !

I wanted to say that the app is extremely useful and has all the functionality we need. It's been perfect for our team to slice and dice our time-spent data and get insights from any perspective. I also really appreciate the support team's work. They've been great—very professional and incredibly fast. It's awesome that we got a fix in just a couple of hours!

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  Cappsule

  Dear Anton,

  Thank you so much for your feedback! We're pleased to hear that the app has been so useful for your team and that it helps you get the insights you need. Our support team will be especially happy to know their efforts made a difference.

  We truly appreciate your feedback and look forward to continuing to support your success !

this is good app

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  Cappsule

  Thank you very much Rahul for the nice review !