Hello Jessica,
Thank you for sharing your experience, we take all feedback seriously and want to respond thoughtfully.
We're genuinely sorry the platform didn't reflect its full potential during your time with it. That said, we want to be transparent for others reading this: accurate completion tracking, structured learning paths, and real-time analytics are all core features of our app.
Many of our customers rely on these daily for compliance training, performance tracking, and team development at scale.
On the support side, our team engaged with your tickets and provided step-by-step guidance to help resolve the issues you raised. We always strive to ensure every user feels fully supported, and if any of those solutions were unclear, that's something we want to improve.
We'd love the opportunity to make this right. A demo or screenshare session with our team can make a real difference in how the platform performs for your specific workflows.
Many Thanks
Creativas Team