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    Google Analytics in Confluence

    by David Simpson Appsfor Confluence Cloud
    Supported
    David Simpson Apps supports this app.

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    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Free app

    The original Google Analytics add-on for Confluence - now available for cloud

    The original Google Analytics add-on for Confluence - now available for cloud

    The original Google Analytics add-on for Confluence - now available for cloud

    More details

    • Track all content, grouped by space
    • View custom reports designed specifically for Confluence content
    • Drill-down reports for
      • spaces
      • space content
        • viewing and editing
    • The problem this add-on solves is documented here, here, here, here, here, here and here
    • Prevents personally identifiable information (PII) such as usernames from being sent to Google Analytics in accordance with Section 7 of Google Analytics terms of service
    • Built by the developer of the original Google Analytics integration for Confluence
    • The original add-on was released for Confluence Server back in 2009

    Reviews for cloud

    (15)
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    by Marco Roccioletti on 2020-01-17
    Great App My only concern, it does not only track into the own GA property, but also into this one: UA-920590-11 Can this be deactivated? Thanks and best regards EDIT: Thank you for the really quick reply. I appreciate the fact that you would like to measure your performance. However, in spite of what is written in the security and privacy statement, you also track space key, page id and account name of the user, which, under certain circumstances (imagine an explicit space key) can be quite invasive. This information is embedded in the correctly declared server base url.
    Was this review helpful?YesNo
    David Simpson Apps

    Hi Marco

    Thanks for the review. Just like Atlassian, I do indeed gather usage statistics for my app. This allows me to understand the number of people who use my free app.

    You can see what is tracked in my "Atlassian Cloud data security and privacy statement" here:

    https://dvdsmpsn.atlassian.net/wiki/spaces/legal/pages/491553/Atlassian+Cloud+data+security+and+privacy+statement

    The good news is that while this app helped it's users with over 70 million page views last year, I'm still hosting it free of charge to the end user, at my own cost.

    If you, and others, are interested in upgrading to a paid app, I would be more than happy to remove this tracking.

    Best wishes, David.

    EDIT: In response to your edit, you are correct in noticing that the space_key, user_id, page_id are send to *your* GA property as custom dimensions -- that is so that *you* can track these if you feel that you have that need.

    These are used in the custom reports that I have created -- see details here:

    https://dvdsmpsn.atlassian.net/wiki/spaces/analytics/pages/21364756/Custom+Reports

    These custom dimensions are not sent to or used by me.

    For my monitoring, I only track the base_url, language and the name of app (in this case Google Analytics in Confluence). I do not track the account name of the user. I do not have access to the custom dimensions sent to your Google Analytics account.

    In addition to this, I also remove any request parameters such as space_key and page_id which Atlassian's framework appends to my URLs. Happy to talk further if you need more clarification.

    by Ben Shepherd on 2019-04-26
    We have not been able to install this app as our internal policy is to only approve apps that have done the security self assessment. Please do the security self assessment so we can install this app, we would love to use it!
    4 out of 4 found this review helpful
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    by Helen Griffith on 2018-11-29
    Wow, a free plugin that enables me to use Google Analytics!!! It WORKS and, EVEN BETTER, the developer responds to support requests pretty much immediately. Thank you :D
    6 out of 6 found this review helpful
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    by James Pearse on 2018-11-20
    Great tool for cloud based confluence analytics. Very easy to setup for someone who isn't overly technical. Great support provided from David Simpson for any questions I had.
    1 out of 1 found this review helpful
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    by Mark Frampton on 2018-09-26
    Install of app and config changes to Google Analytics and importing Custom report was easy - but how do I confirm report is working correctly? Doesn't seem to be showing any data whilst the standard real-time reports in Google Analytics are registering hits? Do I need to wait a while?
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    Reviews for server

    (15)
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    by Harry Broome on 2017-05-04
    Does exactly what it says it does, great youtube video and setup documentation made the setup super simple and quick.
    2 out of 2 found this review helpful
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    David Simpson Apps

    Hi Harry, thanks for review. Drop me an email if you have any further comments or questions -- David.

    Reviews for Data Center

    (15)
    Sign in to write a review
    by Harry Broome on 2017-05-04
    Does exactly what it says it does, great youtube video and setup documentation made the setup super simple and quick.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    David Simpson Apps

    Hi Harry, thanks for review. Drop me an email if you have any further comments or questions -- David.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    David Simpson Apps provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

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    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Confluence Cloud • Released 2019-03-27

    Summary

    GDPR migration release

    Details

    The app has been compliant with Atlassian's understanding of GDPR for some time. This release is just to comply with the information in the Atlassian blogpost:Are you ready for the GDPR API deprecation?

    Installation

    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Google Analytics in Confluence.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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