Jira Cloud for Slack (Official)

The app does it's job as intended but there is now way to customize notifications like you can with emails. I get hit with 4 notifications when a ticket is assigned (probably due to automations). If there was a way to wait 3 minutes like email notifications or a way only receive 1 notification per issue every 5 minutes then I would bump this up to 4 stars.

malikislam

Edit: Thanks for the response! /jira previews worked & the other issue seems fixed as well, so I changed my rating to 5 stars :) It's nice, but for me 2 important improvements are missing: 1) Possibility to disable "auto expanding" of links. Other Slack plugins offer this. Right now whenever links are included in comments or other messages from Jira that are shown in slack, for each link a preview is opened which makes the slack chat hard to scan and read. (2) When you are mentioned on an issue, only get a notification once (for the comment where you are mentioned) Right now I get one slack message when I initially get mentioned, and after that for every single update to this issue afterwards too. (changed assignee, etc.) Jira email notifications only send one email (when I get mentioned initially), no follow-up emails when that issue is updated. This is much better.

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  Atlassian

  Hi.

  1) With the command "/jira previews" you can disable link previews either for a channel or comments.

  2) If you are using personal notifications, we had a bug where such behavior happened when a user was mentioned in the issue description. The bug was fixed and it now works as expected.

Thanks for the app, it works fine. One important thing is missing. You cannot set up different notification styles depending on the action that goes to the _same_ channel in Slack. For example, when an issue is created, or a comment is created, I want to read the entire text. However, when the status is transitioned, the entire text is useless! It should be truncated, otherwise, it spams really hard. Unfortunately, the app does not allow creating multiple connections to the same channel.

Nice integration. I like creating Issues direct from slack conversation and referencing the context at the same time. Small annoying bugs: e.g. every issue lists from a code snipppet "issueKey in (KEY-173,KEY-174,KEY-194,KEY-175,KEY-176,...)"