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    Jira Cloud for Slack (Official)

    by Atlassianfor Jira Cloud
    Supported
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    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Management
    This app is compatible with Jira Service Management.
    Get it nowLearn more

    Connect Jira projects to your Slack channels so the whole team has one conversation

    Connect Jira projects to your Slack channels so the whole team has one conversation

    Connect Jira projects to your Slack channels so the whole team has one conversation

    Keep your team in sync with Jira updates in Slack

    Connect Jira projects to your channels in seconds

    Create Issues right from Slack

    Get notified when issues get created, updated, transitioned, commented on, and more. Filter by issue type and priority so your team only sees what actually matters in your channel.

    Invite the @Jira bot to a channel and you'll be able to quickly set up notifications into that channel!

    Now you can create Jira issues directly from Slack. /jira create, @jira create, and creating from a message action are all supported.

    More details

    Teamwork can be challenging, especially with multiple projects, an overabundance of information and distributed team members. Use Slack for Jira Cloud to remove the constant hunt through documents and emails to get what you need when you need it.

    • Rich notifications in your Slack channel that, when clicked, provides the key information you need to act
    • Powerful filtering to selected channels, projects, issue types and priorities to cut out the clutter
    • Slash commands to connect and subscribe to Jira events, manage your Jira connections and subscriptions, or get information about a specific issue.
    • Easy set up with the Jira bot to get up and running fast
    • Create Jira issues for your projects without leaving Slack

    The best software teams ship early and often. With Slack for Jira Cloud, it's easy to stay in sync, focus on the task, and get the right people on the job.

    Reviews for cloud

    (45)
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    by Kostiantyn Zinevych on 2020-11-18
    For me doesn't work. Saw an error: "Something went wrong! Please try again later." when trying connect project in slack.
    Was this review helpful?YesNo
    by Mark Godfrey on 2020-11-16
    We use Slack as our management hub for all client data. The Slack app delivers notifications on all Jira tickets raised to enable all relevant staff to be informed of a client's issues and status. Minimizes app switching for those that just need to be kept informed transparently and without fuss. A great addition to our customer-centric focus.
    Was this review helpful?YesNo
    by David Michelson on 2020-10-06
    As a PM, I love being able to see my team's progress on the board via a DM with the @Jira. I can stay on top of what's going on with our current projects without having to ever look at Jira.
    Was this review helpful?YesNo
    by Peter Parkkali on 2019-11-25
    Message formatting is sometimes quite unfinished and IMO the bot's weakest point. For example: - Adding a JIRA comment with a long URL neatly formatted with the [link text|URL] syntax causes the bot to dump the entire URL on the slack channel, with braces and other punctuation in the URL randomly turned into slack emojis. With huge URLs from e.g. Kibana, this looks pretty ugly and adds unnecessary noise to the channel. - Quoted blocks in JIRA comments get formatted as monospaced text. This is probably done because the bot uses Slack's "quote" formatting for the entire message, although that seems unnecessary and is also inconsistent with ticket descriptions, where the bot doesn't use the "quote" formatting. - Images in ticket comments are shown as text, e.g. "<Screenshot 2019-11-25 at 14.56.49.png|:camera:>". Maybe the image could be embedded in or at least linked to by the message instead?
    2 out of 2 found this review helpful
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    by Anatoliy Uvarov on 2019-07-11
    Great enhancement to our working process!
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    Reviews for server

    (45)
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    by Chris Sonn on 2017-09-08
    Love the idea of Slack become a place where we can at a glance see progress at a project level. My main issue is that I'd like to connect an Epic within a project to a slack channel. If someone makes an update to task within Epic 1, then notify Slack channel 1. Is this is the pipeline or is my only option to take my epics to projects (one level up) ?
    0 out of 1 found this review helpful
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    by Olivier Modica on 2017-07-16
    Generally this is a pretty nice integration, however one issue that we've found is that if you have notifications turned on for transitions (e.g. when an issue is closed) it will only send the notification to Slack if you close the issue without writing a comment. In other words if you close an issue (I expect the same is true for other transitions) and add a comment as part of the same workflow transition then close notification will not be sent to Slack.
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Atlassian

    Thanks for reporting this, Oliver. We've fixed this issue.

    by Gerard Cattin on 2017-06-13
    The #Jirabot is very useful to receive your Jira notification and tailor the level of information you need. It has two shortcomings/requests: 1. Take Jira action in slack: It is not very useful to act on the card. You have to use the notification link, which takes you back to Jira. You are not able to add a comment, re-assign the issue to somebody else, or change the status, etc. When a Jira issue card is assigned to me, I would like to respond right from the /jirabot notification channel, thus take the next action that is required without leaving the /jirabot channel. 2. Use Jira in slack conversation. You cannot use Jira issues in slack conversation. I tried /jira vpng-18000 to discuss issues with others but that is not supported. Those conversations have to take place in emails, or in Jira. It needs a deeper integration with slack. 3. I would also love to be able to configure which notifications come thru to my slack (usually, less important is turned off). That would be very useful when using smaller form factors (smartphone, iPads) during off hours or remote days.
    Was this review helpful?YesNo
    Atlassian

    Thanks for your review, Gerard. We're working to make @jirabot better. Re: #2 above... assuming @jirabot is inside your channel, you should be able to just mention the issue key (i.e., ISSUE-123) and @jirabot will provide a preview of that issue inside of your channel. /jira ISSUE-123 will also work, but the response will only be visible by the person who typed that command. As for #3... you can configure what events in JIRA your channel receives. Type `/jira manage` to update your subscription settings. You can read more about how to manage the configuration of your notifications here: https://slack.atlassian.io/faqs#connect

    by Charles Baakel on 2017-05-24
    Works, but would be best if we could do a filter for issues related to an individual user. My team want a feed that is unique to each of them, and this does not allow for that, it's full firehose or bust.
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    by Pheng Seang on 2017-05-16
    Not sure why this is a low star rating but this does the job. Would like integration to post from Slack referencing JIRA ticket to the comments section of the JIRA ticket. If that is possible, then four stars!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Atlassian

    Thanks for the suggestion, Pheng.

    Read more reviews

    Reviews for Data Center

    (45)
    Sign in to write a review
    by Chris Sonn on 2017-09-08
    Love the idea of Slack become a place where we can at a glance see progress at a project level. My main issue is that I'd like to connect an Epic within a project to a slack channel. If someone makes an update to task within Epic 1, then notify Slack channel 1. Is this is the pipeline or is my only option to take my epics to projects (one level up) ?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Olivier Modica on 2017-07-16
    Generally this is a pretty nice integration, however one issue that we've found is that if you have notifications turned on for transitions (e.g. when an issue is closed) it will only send the notification to Slack if you close the issue without writing a comment. In other words if you close an issue (I expect the same is true for other transitions) and add a comment as part of the same workflow transition then close notification will not be sent to Slack.
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Atlassian

    Thanks for reporting this, Oliver. We've fixed this issue.

    by Gerard Cattin on 2017-06-13
    The #Jirabot is very useful to receive your Jira notification and tailor the level of information you need. It has two shortcomings/requests: 1. Take Jira action in slack: It is not very useful to act on the card. You have to use the notification link, which takes you back to Jira. You are not able to add a comment, re-assign the issue to somebody else, or change the status, etc. When a Jira issue card is assigned to me, I would like to respond right from the /jirabot notification channel, thus take the next action that is required without leaving the /jirabot channel. 2. Use Jira in slack conversation. You cannot use Jira issues in slack conversation. I tried /jira vpng-18000 to discuss issues with others but that is not supported. Those conversations have to take place in emails, or in Jira. It needs a deeper integration with slack. 3. I would also love to be able to configure which notifications come thru to my slack (usually, less important is turned off). That would be very useful when using smaller form factors (smartphone, iPads) during off hours or remote days.
    Was this review helpful?YesNo
    Atlassian

    Thanks for your review, Gerard. We're working to make @jirabot better. Re: #2 above... assuming @jirabot is inside your channel, you should be able to just mention the issue key (i.e., ISSUE-123) and @jirabot will provide a preview of that issue inside of your channel. /jira ISSUE-123 will also work, but the response will only be visible by the person who typed that command. As for #3... you can configure what events in JIRA your channel receives. Type `/jira manage` to update your subscription settings. You can read more about how to manage the configuration of your notifications here: https://slack.atlassian.io/faqs#connect

    by Charles Baakel on 2017-05-24
    Works, but would be best if we could do a filter for issues related to an individual user. My team want a feed that is unique to each of them, and this does not allow for that, it's full firehose or bust.
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    by Pheng Seang on 2017-05-16
    Not sure why this is a low star rating but this does the job. Would like integration to post from Slack referencing JIRA ticket to the comments section of the JIRA ticket. If that is possible, then four stars!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Atlassian

    Thanks for the suggestion, Pheng.

    Read more reviews

    Cloud Pricing

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    Data Center Pricing

    Atlassian provides support for this app.

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    Versions

    Jira Cloud • Released 2017-03-28

    Summary

    This is the initial release of the Jira Cloud app for Slack

    Details

    The 1.0 release of Jira Cloud for Slack allows you to easily set up detailed notifications for your Slack team by following simple instructions from @jira. Filter notifications by issue type, priority, and event, or get instant issue previews any time an issue is mentioned in your channel.

    Installation

    • Install the Slack app from the Slack Marketplace
    • Once installed, in Slack the Jira app will send you a message that will help you get started.

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