178
Customers have installed this app in at least 178 active instances.
    by CloudAppfor Jira Cloud
    Supported
    CloudApp supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    CloudApp for Jira is the world’s #1 QA & Test tool used by 3+ million users. Try a FREE TRIAL to see why

    CloudApp for Jira is the world’s #1 QA & Test tool used by 3+ million users. Try a FREE TRIAL to see why

    CloudApp for Jira is the world’s #1 QA & Test tool used by 3+ million users. Try a FREE TRIAL to see why

    Record your screen to reproduce bugs with video

    Draw, markup, and annotate your screenshots

    Share links to videos and screenshots

    Record your screen in HD with audio or create a GIF to better explain a bug or workflow that would normally require paragraphs of text. Simplify your bug reporting, add deeper context, and close bugs faster.

    Annotate your screen to more clearly describe a bug or problem. Use lines and arrows to highlight, blur to obscure sensitive text, and emoji to add personality to your day (and to encourage your team to close that bug).

    Just share a CloudApp link in a Jira issue and you’ll be able to instantly add visual context. Easily add a full high definition screen recording of a bug, annotate and mark up a screenshot to give clearer feedback

    More details

    #1 QA, test, and capture solution with over 3 million users, in 100+ countries - now in the Cloud

    Major features include:

    • Record your screen in high definition with audio, GIF capture and webcam support
    • Annotate your screenshots with lines, arrows, circles, blur, text and emoji
    • Instantly upload and share large files with just a short link.
    • SSO and SAML integrations to ensure your data remains safe and secure.

    CloudApp for Jira Software and Service Desk enable teams to easily attach your videos, GIFs, and annotated images to your Jira issues.

    Reviews for cloud

    (27)
    Sign in to write a review
    by Paul Timmermann on 2018-12-07
    Thumbnails displayed in Jira are too small to be useful. Clicking on the thumbnail just opens the CloudApp URL in a new tab, so there isn't much improvement over just dropping a link directly in the description. In order for me to give this app a better rating it would need: - Bigger thumbnail previews - Modal preview window to see a bigger version of the screenshot without leaving Jira
    Was this review helpful?YesNo
    CloudApp

    Hey Paul, thanks for the suggestions!

    In upcoming versions we could certainly consider improving the app with updated thumbnails. And nice suggestion about maintaining the user experience from inside JIRA with a modal window.

    Thanks Paul!

    by Alberto Nunez on 2018-09-05
    why would anyone want to install a plugin where the browser responds with.. Your connection is not private Attackers might be trying to steal your information from my.cl.ly (for example, passwords, messages, or credit cards). NET::ERR_CERT_DATE_INVALID Automatically send some system information and page content to Google to help detect dangerous apps and sites. Privacy policy
    Was this review helpful?YesNo
    CloudApp

    Hi Alberto, would you be willing to get in touch with us via support? Support@getcloudapp.com. We haven't seen that issue before and we just logged in / checked on several production instances and saw the integration working as expected. Here's a screenshot example: https://cl.ly/c747bbe52f69.Very sorry about the bad experience. Please reach out so we can debug with you and we'll be happy to offer you an extended trial.

    by Brock Mittleider on 2018-04-25
    Uninstalled due to is causing issue screens to be slow loading and have loading issues and also unable to attach/embed a drop to an issue descriptions.
    1 out of 1 found this review helpful
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    CloudApp

    Hi Brock, really sorry to hear that you experienced slow loading. We've worked on some performance issues and hope to have addressed those. For the issue descriptions, that's a new feature that we're working on!

    by Jitendra Vyas on 2018-01-18
    How to install it on Jira server?
    Was this review helpful?YesNo
    CloudApp

    Hi Jitendra, we don't currently have a server edition version and only support Cloud options. Would be great to hear more about your usage of CloudApp and how you Server might benefit you by reaching out to support@getcloudapp.com

    Reviews for server

    (27)
    Sign in to write a review
    by Cristian Fagarasan on 2017-09-08
    I like the new integration. Now it's easier to attach screenshots and recordings to issues. What I can say is that this window is becoming annoying: https://cl.ly/1e0v0G0s2J2B. I did not use it until now. I can't tell that it is not useful, but I would appreciate if it would be minimized by default. I would find it useful that the CloudApp field will appear here when I create a new issue: https://cl.ly/0k3z1D102m0C. I must say I love your tool and appreciate your drive for continuous improvement. Keep up the good work.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Dan Bilauca on 2017-09-08
    Pro: I like the idea of having access to all the screenshots I have made I like the idea of editing the annotations on a screenshot days after it was made I like having access to my screenshots in JIRA, big plus here Easy to add remove etc. I like having access to my screenshots in browser, even I can see them in my local app With each day I use CloudApp I discover more and more cool functionalities which are surprising me Concluding, I like to use CouldApp and when I am saying that just have in mind I was a user of Jing. I got used to use Jing but CloudApp is more beyond it. Con: In JIRA maybe the CouldApp box is to big but maybe I am a developer and I don’t need to have access to all screenshots I’ve ever made Not sure if it’s a bug from you or JIRA but I’d not put the text: No more Drops here, in top right corner, maybe at the end would be better. In JIRA I’d like to see the Drops inside the current page/tab, in a popup maybe, cos at this moment when I click a Drop it opens the screenshot in new tab/window.
    Was this review helpful?YesNo
    by Bogdan Lupascu on 2017-09-07
    I just wanna let you know that the embed of CloudApp with JIRA it’s AMAZING! It saves me a lot of time when I want to share different things with my team. The instant access to screen recordings and screen shots from the app, inside the JIRA task screen it’s the thing I wanted for a long time and couldn’t find it until I stumble on you guys. You are AMAZING! Thank you for this! Keep on rocking!
    Was this review helpful?YesNo
    by Philip Sexton on 2017-08-16
    Cannot install add-on due to to connection (http 500 error)
    Was this review helpful?YesNo
    CloudApp

    Hi Phil, thanks so much for reporting this. We're working on a fix and will follow up tomorrow (Wednesday) with a timeline.*Update: Hey Phil, we've potentially isolated the issue. Would you mind sending us an email at support@getcloudapp.com so we can look into this a bit more with you?Update 8/17: We've isolated an issue and made an update. Could you let us know if things are fixed on your end? Thanks!

    by Josephine Pinto on 2017-08-03
    I'm really impressed with CloudApp so far. The drops section is very handy for linking annotated screenshots. It makes things a lot easier. However, I personally would prefer that the image is uploaded and attached to the Jira task rather than 'dropped in'. But it's not a deal breaker at present as the app itself is so easy to use. Keep up the great work!
    Was this review helpful?YesNo
    CloudApp

    Thank you, Josephine! We'll take your feedback into consideration :)

    Reviews for Data Center

    (27)
    Sign in to write a review
    by Cristian Fagarasan on 2017-09-08
    I like the new integration. Now it's easier to attach screenshots and recordings to issues. What I can say is that this window is becoming annoying: https://cl.ly/1e0v0G0s2J2B. I did not use it until now. I can't tell that it is not useful, but I would appreciate if it would be minimized by default. I would find it useful that the CloudApp field will appear here when I create a new issue: https://cl.ly/0k3z1D102m0C. I must say I love your tool and appreciate your drive for continuous improvement. Keep up the good work.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Dan Bilauca on 2017-09-08
    Pro: I like the idea of having access to all the screenshots I have made I like the idea of editing the annotations on a screenshot days after it was made I like having access to my screenshots in JIRA, big plus here Easy to add remove etc. I like having access to my screenshots in browser, even I can see them in my local app With each day I use CloudApp I discover more and more cool functionalities which are surprising me Concluding, I like to use CouldApp and when I am saying that just have in mind I was a user of Jing. I got used to use Jing but CloudApp is more beyond it. Con: In JIRA maybe the CouldApp box is to big but maybe I am a developer and I don’t need to have access to all screenshots I’ve ever made Not sure if it’s a bug from you or JIRA but I’d not put the text: No more Drops here, in top right corner, maybe at the end would be better. In JIRA I’d like to see the Drops inside the current page/tab, in a popup maybe, cos at this moment when I click a Drop it opens the screenshot in new tab/window.
    Was this review helpful?YesNo
    by Bogdan Lupascu on 2017-09-07
    I just wanna let you know that the embed of CloudApp with JIRA it’s AMAZING! It saves me a lot of time when I want to share different things with my team. The instant access to screen recordings and screen shots from the app, inside the JIRA task screen it’s the thing I wanted for a long time and couldn’t find it until I stumble on you guys. You are AMAZING! Thank you for this! Keep on rocking!
    Was this review helpful?YesNo
    by Philip Sexton on 2017-08-16
    Cannot install add-on due to to connection (http 500 error)
    Was this review helpful?YesNo
    CloudApp

    Hi Phil, thanks so much for reporting this. We're working on a fix and will follow up tomorrow (Wednesday) with a timeline.*Update: Hey Phil, we've potentially isolated the issue. Would you mind sending us an email at support@getcloudapp.com so we can look into this a bit more with you?Update 8/17: We've isolated an issue and made an update. Could you let us know if things are fixed on your end? Thanks!

    by Josephine Pinto on 2017-08-03
    I'm really impressed with CloudApp so far. The drops section is very handy for linking annotated screenshots. It makes things a lot easier. However, I personally would prefer that the image is uploaded and attached to the Jira task rather than 'dropped in'. But it's not a deal breaker at present as the app itself is so easy to use. Keep up the great work!
    Was this review helpful?YesNo
    CloudApp

    Thank you, Josephine! We'll take your feedback into consideration :)

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    Versions

    Jira Cloud Released 2017-09-02

    Summary

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate CloudApp for Jira - Test, QA, Capture.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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