OVERALL RATINGS
INSTALLS
1,178
SUPPORT
- Partner Supported
Key highlights of the appBuild fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding
Build themed sites with JSM portals
Design themed help, support, ITSM, and issue-tracking sites fit for internal or external customers. Apply your brand colors, imagery, iconography, and more. All without a single line of code.
Deliver better help and support experiences
Deliver outstanding support with a website-like look & feel for your help desk. Use promoted search results and helpful links to prod users toward self-help pages from Confluence that cut down on requests.*
Scale Jira Service Management with sites
Bring Jira and Jira Service Management to your entire organization with easy-to-use sites for business teams—HR, legal, marketing and more. Control site visibility so the right users see the right content.
Supporting media
More details
Refined for Jira applies a customizable, branded and easy-to-use interface to Jira and JSM using the same core functionality available in top-selling app Refined for Confluence
Features:
Added Structure
- Service desk and Jira projects organized into sites
- Service desk and Jira projects organized into a drop-down menu
Higher-level customization and design
- Theming across sites, service management portals and Jira projects
- Easy-to-set up layouts
- Engaging links to helpful content
Improved search
- Improved search UI
- Recommended links
- Global search
- Search in context
- Search multiple knowledge bases
Simple editing no coding required
The right content for the right users
- Permissions added to site structure so that only relevant content is shown
- Announcement banners
- Quick links to relevant content
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 3.8.6•for Jira Data Center 9.4.0 - 10.1.2
Release date
Nov 15th 2024
Summary
Minor bugfixes and improvements.
Details
This release contains a fix for search highlight not correctly searching KB articles. For more information, please read the release notes.
Payment model
Paid via Atlassian