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Refined for JSM DC (Theme ITSM, HR Helpdesk & Service Desks)

works with Jira Server 9.4.0 - 10.2.0, Jira Data Center 9.4.0 - 10.2.0 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the appBuild fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Build themed sites with JSM portals

Design themed help, support, ITSM, and issue-tracking sites fit for internal or external customers. Apply your brand colors, imagery, iconography, and more. All without a single line of code.

Deliver better help and support experiences

Deliver outstanding support with a website-like look & feel for your help desk. Use promoted search results and helpful links to prod users toward self-help pages from Confluence that cut down on requests.*

Scale Jira Service Management with sites

Bring Jira and Jira Service Management to your entire organization with easy-to-use sites for business teams—HR, legal, marketing and more. Control site visibility so the right users see the right content.

Supporting media

More details

Refined for Jira applies a customizable, branded and easy-to-use interface to Jira and JSM using the same core functionality available in top-selling app Refined for Confluence

Features:

Added Structure

  • Service desk and Jira projects organized into sites
  • Service desk and Jira projects organized into a drop-down menu

Higher-level customization and design

  • Theming across sites, service management portals and Jira projects
  • Easy-to-set up layouts
  • Engaging links to helpful content

Improved search

  • Improved search UI
  • Recommended links
  • Global search
  • Search in context
  • Search multiple knowledge bases

Simple editing no coding required

The right content for the right users

  • Permissions added to site structure so that only relevant content is shown
  • Announcement banners
  • Quick links to relevant content

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Version information

Version 3.8.7for Jira Data Center 9.4.0 - 10.2.0

Release date

Nov 26th 2024

Summary

Bug-fixes and improvements

Details

For more information, please read the release notes.

Payment model

Paid via Atlassian

Explore all Data Center versions

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