Refined for JSM DC | Theme ITSM, HR Helpdesk & Service Desks

for Jira Server 8.20.0 - 9.17.0, Jira Data Center 8.20.0 - 9.17.0 and more
1,247 installs
  • Supported
  • Jira Service Management
  • Jira
  • Supports Mobile

Build fully customized, themed service desks, issue trackers, and support centers from Jira Service Management (JSM) — zero coding

Build themed sites with JSM portals

Design themed help, support, ITSM, and issue-tracking sites fit for internal or external customers. Apply your brand colors, imagery, iconography, and more. All without a single line of code.

Deliver better help and support experiences

Deliver outstanding support with a website-like look & feel for your help desk. Use promoted search results and helpful links to prod users toward self-help pages from Confluence that cut down on requests.*

Scale Jira Service Management with sites

Bring Jira and Jira Service Management to your entire organization with easy-to-use sites for business teams—HR, legal, marketing and more. Control site visibility so the right users see the right content.

More details

Refined for Jira applies a customizable, branded and easy-to-use interface to Jira and JSM using the same core functionality available in top-selling app Refined for Confluence


Added Structure

  • Service desk and Jira projects organized into sites
  • Service desk and Jira projects organized into a drop-down menu

Higher-level customization and design

  • Theming across sites, service management portals and Jira projects
  • Easy-to-set up layouts
  • Engaging links to helpful content

Improved search

  • Improved search UI
  • Recommended links
  • Global search
  • Search in context
  • Search multiple knowledge bases

Simple editing no coding required

The right content for the right users

  • Permissions added to site structure so that only relevant content is shown
  • Announcement banners
  • Quick links to relevant content

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy