62
Customers have installed this app in at least 62 active instances.
    by Haithem Soualafor Jira Server 7.0.0 - 7.13.0
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Haithem Souala supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Dynamic & Fully Customizable in-coming mail handler

    Dynamic & Fully Customizable in-coming mail handler

    Dynamic & Fully Customizable in-coming mail handler

    ​Configure issue created from email

    Populate System & Custom fields

    Parsing Strategies

    In-Mail Handler can configure System and Custom Fields when an issue is created from incoming email.

    In-Mail Handler gives you the ability to populate fields with easy to use mapping system.

    In-Mail Handler offers three strategies to parse the mail body: XML, Key:"Value" and JIRA default mechanism.

    More details

    ***WHY In-Mail Handler?***

    • Two Strategies for Text Parsing: _XML_ and _Key Value_ format.
    • Fill in System & Custom fields using a smart Mapping System.
    • All field types are supported.
    • Handles Attachments.
    • Control when to create comment or issue.
    • Find created issues by the plugin easily by the Tagging System.
    • Post-Mail: send-back a custom email with the issue information to a list of users.
    • You DON'T need anymore to configure fix values for your fields.
    • Connect your JIRA with other Systems in few minutes.
    • You don't need any technical skills.
    • Support JIRA Agile
    • Handling Macros (e.g. : %%_SENDER_NAME_%%, %%_SENDER_MAIL_%%...)
    • Mapping issue type dynamically (one mail-handler for all project issue types)
    • Defining default values for system and custom fields
    • Mapping E-mail priority to JIRA priorities
    • Handling non-standard e-mail.

    ***How to?***

    https://bitbucket.org/souala_haithem/in-mailhandler/wiki/Home

    Reviews for cloud

    (7)
    Sign in to write a review
    by Rob on 2017-08-11
    Great plugin. Only had a bit of trouble with custom fields, mapping should be ....=customfield_<JIRA field ID here>
    Was this review helpful?YesNo
    by Shivani Chhetri on 2017-05-31
    The Plugin is really simple to use and supports almost all types of custom field type and the configuration/mapping is quite simple. The developer is very responsive, and supportive. Thanks
    Was this review helpful?YesNo
    by bart de vries on 2017-03-01
    simple to use and does what it need to do
    Was this review helpful?YesNo

    Reviews for server

    (7)
    Sign in to write a review
    by Sébastien Guisse on 2017-10-13
    Thanks to the developer help and reactivity. This great plugin saves me a lot of time !!!
    Was this review helpful?YesNo
    by Rob on 2017-08-11
    Great plugin. Only had a bit of trouble with custom fields, mapping should be ....=customfield_<JIRA field ID here>
    Was this review helpful?YesNo
    by Shivani Chhetri on 2017-05-31
    The Plugin is really simple to use and supports almost all types of custom field type and the configuration/mapping is quite simple. The developer is very responsive, and supportive. Thanks
    Was this review helpful?YesNo
    by bart de vries on 2017-03-01
    simple to use and does what it need to do
    Was this review helpful?YesNo

    Reviews for Data Center

    (7)
    Sign in to write a review
    by Rob on 2017-08-11
    Great plugin. Only had a bit of trouble with custom fields, mapping should be ....=customfield_<JIRA field ID here>
    Was this review helpful?YesNo
    by Shivani Chhetri on 2017-05-31
    The Plugin is really simple to use and supports almost all types of custom field type and the configuration/mapping is quite simple. The developer is very responsive, and supportive. Thanks
    Was this review helpful?YesNo
    by bart de vries on 2017-03-01
    simple to use and does what it need to do
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$8050 users$120100 users$300250 users$700500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Haithem Souala provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 4.3.5 Jira Server 7.0.0 - 7.13.0 Released 2018-12-11

    Summary

    Sending notification when the attachment max size exceeded

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate In-Mail Handler PRO via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for In-Mail Handler PRO. You're prompted to log into MyAtlassian. In-Mail Handler PRO begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older In-Mail Handler PRO versions compatible with your instance, you can look through our version history page.

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