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Queues for Jira & JSM

works with Jira Cloud, Jira Server 10.0.0 - 10.2.0, Jira Data Center 10.0.0 - 10.2.0 and more

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TRUST SIGNALS

Key highlights of the appOrganize issues from many projects into a single view. Improve ticket resolution time and gain customers' trust

See tickets from all of your projects in one place

Manage issues from multiple Jira and JSM projects from a single location. Help your team keep their Jira instance clear and organized. Reduce manual tasks. Provide customers with timely responses to their requests.

Make issues easier to notice and prioritize

Minimize ticket backlog. Create queue groups and organize them in transparent structures. Filter issues by priority, assignees, or other factors. Spot the most urgent tickets at a glance and plan your work accordingly.

Limit access to tickets to authorized users only

Set up queue visibility for specific team members. Protect the sensitive data of your clients. Control who can create, delete, and manage queues. Make sure only team members with permissions can apply impactful changes.

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More details

If you have questions or wish to see for yourself how the app works, book a 1:1 demo with one of our support specialists. We look forward to hearing from you!

Queues app simplifies managing issues from various Jira and JSM projects all at once. Read more about the features in the app’s documentation:

To learn more about functionalities, go to the User Guide or visit Queues for Jira & JSM landing page.

Discover our other apps to optimize your ITSM agent’s workspace even more:

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Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • Queues for Jira & JSM integrates with your Atlassian product

Version information

Version 1.2.73-ACfor Jira Cloud

Release date

Oct 21st 2024

Summary

Feature Release & Bugfix Release

Details

  • You can assign admin permissions for a selected queue group directly from the group editing interface or simultaneously for multiple queue groups using the Manage group admin feature. You can delegate control over specific queues to members of your teams, giving them the power to optimize operations and improve overall performance.
  • Minor bugfixes.

Payment model

Paid via Atlassian

License type

Commercial

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