Fixes

• The Issue Type icons don't display on the Chrome and Firefox browsers properly.
• An error while importing Queues from a file by using drag and drop.
• Clock settings don't work as intended.

• Minor bugfixes.

Fixes

• The Issue Type icons don't display on the Chrome and Firefox browsers properly.
• An error while importing Queues from a file by using drag and drop.
• Clock settings don't work as intended.

• Minor bugfixes.

Improvements

• The ticket count displayed next to a queue has a larger range.

Fixes

• The first column can't be deleted.

• The Request Type column shows outdated values.

Improvements

• The ticket count displayed next to a queue has a larger range.

Fixes

• The first column can't be deleted.

• The Request Type column shows outdated values.

• Creating a multi-level group structure will help you better organize a large number of queues, thanks to which users will save time looking for specific queues.

• Reduce the effort in creating queues groups with a more intuitive Create group screen (replaced Edit queues groups screen).
• Better access to queues in a group by preserving the expanded / collapsed state per user.
• Enhanced management of queue groups.

• Status colors displayed in the queue are inconsistent with the workflow.

• Creating a multi-level group structure will help you better organize a large number of queues, thanks to which users will save time looking for specific queues.

• Reduce the effort in creating queues groups with a more intuitive Create group screen (replaced Edit queues groups screen).
• Better access to queues in a group by preserving the expanded / collapsed state per user.
• Enhanced management of queue groups.

• Status colors displayed in the queue are inconsistent with the workflow.

• Avoid the hassle of writing complicated queries in the queue configuration by keeping your JQL in the lines.
• Removed the risk of overwriting the queue configuration when two administrators edit it simultaneously.
• Compatibility with Jira 9.1

• If you click outside the window, the Date Settings and Import Queues dialogs will close without warning.
• The file cannot be imported when contains a newline character.

• Avoid the hassle of writing complicated queries in the queue configuration by keeping your JQL in the lines.
• Removed the risk of overwriting the queue configuration when two administrators edit it simultaneously.
• Compatibility with Jira 9.1

• If you click outside the window, the Date Settings and Import Queues dialogs will close without warning.
• The file cannot be imported when contains a newline character.

Improvements

• Compatibility with Jira 9.0.

Fixes

• The Unsupported custom field warning is displayed when a custom field added to issue'€™s column is deleted.
• Problems with generating support file.
• The checkbox under the Date Settings is cropped on the left.
• Redirection to the Issue Navigator view does not contain additional, applied filters in the queue.

Improvements

• Compatibility with Jira 9.0.

Fixes

• The Unsupported custom field warning is displayed when a custom field added to issue'€™s column is deleted.
• Problems with generating support file.
• The checkbox under the Date Settings is cropped on the left.
• Redirection to the Issue Navigator view does not contain additional, applied filters in the queue.

• Product improvement program.
• Displaying the Epic link field in the same way as in the Issue Navigator.

• Too long JQL value in queue configuration causes the Queue to malfunction.
• Invalid prompting in Issues to show (JQL) in Queue configuration, while using ORDER BY operator.
• Editing JQL in the Issues to show configuration option clears the filters in the queue view.
• Incorrect JQL operation in the Issues to show option while using the OR operator.
• The Read button redirects to the wrong documentation link.
• When creating queues, one by one, the JQL in the Issue to show option is copied to a new queue.

• Product improvement program.
• Displaying the Epic link field in the same way as in the Issue Navigator.

• Too long JQL value in queue configuration causes the Queue to malfunction.
• Invalid prompting in Issues to show (JQL) in Queue configuration, while using ORDER BY operator.
• Editing JQL in the Issues to show configuration option clears the filters in the queue view.
• Incorrect JQL operation in the Issues to show option while using the OR operator.
• The Read button redirects to the wrong documentation link.
• When creating queues, one by one, the JQL in the Issue to show option is copied to a new queue.

• Increasing the refresh rate of the current queue and queue list when the browser tab is not visible to improve performance.

• The Queues page does not load when the configuration has missing properties.
• Queues issues count does not reset after 5 minutes from the last queues page view.

• Increasing the refresh rate of the current queue and queue list when the browser tab is not visible to improve performance.

• The Queues page does not load when the configuration has missing properties.
• Queues issues count does not reset after 5 minutes from the last queues page view.

• Improvements in the configuration of existing queue filters - saved filters available in all browsers and sessions.
• Compatibility with Jira 8.22 version.

• Improvements in the configuration of existing queue filters - saved filters available in all browsers and sessions.
• Compatibility with Jira 8.22 version.

Support for Connect Element snapshot fields new schema

Support for Connect Element snapshot fields new schema

• Fixed problem with saving App Settings, when Project Sidebar field contains deleted project

• Fixed problem with saving App Settings, when Project Sidebar field contains deleted project

• added user filters: Assignee, Reporter, Creator, etc.
• fix for older browsers

• added user filters: Assignee, Reporter, Creator, etc.
• fix for older browsers

• new columns: Status Category
• new filters: Fix Versions, Affects Versions, Labels, Components, Status Category, Customer Request Type, Insight Object

• new columns: Status Category
• new filters: Fix Versions, Affects Versions, Labels, Components, Status Category, Customer Request Type

Fixed Sao Paulo timezone issue

Fixed Sao Paulo timezone issue

Fixed blank page problem caused by clash with 3rd party libraries

Fixed blank page problem caused by clash with 3rd party libraries

Support for SLA PowerBox Version 3.5

Support for SLA PowerBox Version 3.5

Fixed JQL suggestions for fields containing space in the name

Fixed JQL suggestions for fields containing space in the name

Fixed bug causing that queues were not accessible if a queue contained undefined column ( e.g. custom field that doesn't exist anymore)

Fixed bug causing that queues were not accessible if a queue contained undefined column (e.g. custom field that doesn't exist anymore)

Decide who can administer Deviniti queues besides users with Administer Jira global permission. All queues will be visible for chosen groups.

Added support for wiki style renderer in fields: description, environment, Text Field (multi), Text Field (single).

Display URL Field as clickable link.

Decide who can administer Deviniti queues besides users with Administer Jira global permission. All queues will be visible for chosen groups.

Added support for wiki style renderer in fields: description, environment, Text Field (multi), Text Field (single).

Display URL Field as clickable link.

• New! Filter feature - users can now filter the queue using filter buttons, in the first release you can choose to filter by Status and custom field of option type, e.g. Single Select, more filters coming soon
• Fixed problems with Issue Navigator link which contained '&' character in JQL
• Changed the display style of Status column
• Link to user's profile should use user name instead of user key
• Linked issues and subtask links will use strike through style if they are in 'done' status

• New! Filter feature - users can now filter the queue using filter buttons, in the first release you can choose to filter by Status and custom field of option type, e.g. Single Select, more filters coming soon
• Fixed problems with Issue Navigator link which contained '&' character in JQL
• Changed the display style of Status column
• Link to user's profile should use user name instead of user key
• Linked issues and subtask links will use strike through style if they are in 'done' status

Data Center compatible version

Minor fixes

Fixed problem that users could not hide queues on page under projects

Fixed styles on newer versions of Jira

Select whether the app's link should be displayed at the global navigation or under a project sidebar.

Name of the app's link changed to: Deviniti queues.

You can change the default name of the app's link in the app's configuration.

Improve the Jira performance by reducing the Deviniti queues load. Check our documentation for more details.

Added French translations

Added possibility to import / export queues configration to a file.

Added support for displaying fields of Time to SLA app.

Fixed SLA Metric custom field from SLA Powerbox app

Fixed a bug that no more than 50 queues from JSD could be imported

The count of issues in a queue is preserved between refreshing the browser page

Fixed appearance of Status field

Added support for Epic Link column.

Fixed a bug - users were unable to hide their queues after changing username in their profile

Added support for displaying Insight fields

An admin can set format of any date/datetime fields now.

Added link to Issue Viewer with JQL from a queue.

Fixed problems with IE.

Description of the Status field is now displayed on hover.

Added confirmation that a queue was copied. The copied queue is now prefixed with 'Copy of'.

Fixed a bug with sorting by columns, which did not work if JQL order by clause contains coma.

Horizontal bar is now visible at the bottom of the screen.

Fixed problem with SLA icon, which in some cases did not show paused status.

Portuguese translation has been added

Fixed problem with configuration on fresh installations

When displaying fields with dates, respect time zone set in user profile.

Since now queues can be grouped by a Jira administrator. You will find a new option called 'Edit queues groups', where you can add new groups and drag and drop queues to them.

Support SLA fields in JSD 3.1.0

Fixed support for SLA Powerbox field

Support of Account field from Tempo Timesheet plugin.

JQL Input field will filter suggestions based on input

• Added translations: German, Polish
• Fixed styles of SLA icons

Improvements: - Add bulk delete to Queues Fixes: - Limitation of visible to groups

Fixes problem when JIRA application is using Context Path

New look and feel - according to new Jira experience. The following features have been added: * import queues defined in Jira Service Desk projects * possibility to hide / show queues which are available on the list * reorder mode

We have added support for below custom fields:

• Customer Request Type
• Organizations
• Request Participants
• Multiselect
• Checkboxes
• Multiuser picker

Read full release note here.

- Fixed minor Bugs - last view queue

Fixed bug with groups