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We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appOrganize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity
See tickets from all of your projects in one place
Manage issues from multiple Jira and JSM projects from a single location. Help your team keep their Jira instance clear and organized. Reduce manual tasks. Provide customers with timely responses to their requests.
Make issues easier to notice and prioritize
Minimize ticket backlog. Create queue groups and organize them in transparent structures. Filter issues by priority, assignees, or other factors. Spot the most urgent tickets at a glance and plan your work accordingly.
Limit access to tickets to authorized users only
Set up queue visibility for specific team members. Protect the sensitive data of your clients. Control who can create, delete, and manage queues. Make sure only team members with permissions can apply impactful changes.
More details
If you have questions or wish to see for yourself how the app works, book a 1:1 demo with one of our support specialists. We look forward to hearing from you!
Queues app simplifies managing issues from various Jira and JSM projects all at once. Read more about the features in the app’s documentation:
- Create cross-project queues to view all your tickets clearly
- Manage queue groups and arrange them in multi-level structures
- Configure queue visibility to restrict access to sensitive data
- Control access permissions to ensure users are only working on tickets that are relevant to them
- Delete queues in bulk and reduce clutter
- Export and import queues from other projects or JSON files
To learn more about the Queues’ functionalities, go to the User Guide.
Discover our other apps to optimize your ITSM agent’s workspace even more:
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.