Skip to:

Queues for Jira & JSM

works with Jira Cloud, Jira Server 10.0.0 - 10.5.0, Jira Data Center 10.0.0 - 10.5.0 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appOrganize issues from many Jira and JSM projects into a single view to accelerate ticket resolution and enhance team productivity

See tickets from all of your projects in one place

Manage issues from multiple Jira and JSM projects from a single location. Help your team keep their Jira instance clear and organized. Reduce manual tasks. Provide customers with timely responses to their requests.

Make issues easier to notice and prioritize

Minimize ticket backlog. Create queue groups and organize them in transparent structures. Filter issues by priority, assignees, or other factors. Spot the most urgent tickets at a glance and plan your work accordingly.

Limit access to tickets to authorized users only

Set up queue visibility for specific team members. Protect the sensitive data of your clients. Control who can create, delete, and manage queues. Make sure only team members with permissions can apply impactful changes.

More details

If you have questions or wish to see for yourself how the app works, book a 1:1 demo with one of our support specialists. We look forward to hearing from you!

Queues app simplifies managing issues from various Jira and JSM projects all at once. Read more about the features in the app’s documentation:

To learn more about the Queues’ functionalities, go to the User Guide.

Discover our other apps to optimize your ITSM agent’s workspace even more:

Resources

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 4.0.0for Jira Data Center 10.0.0 - 10.5.0

Release date
Mar 25th 2025
Summary
Feature Release
Details

Feature Release

  • Admins can now enable and configure Notifications for new issues in the queue to reduce the risk of missing new issues. Individual users can decide if they want the feature enabled by the admin to be on or off to personalize their experience.
Payment model
Paid via Atlassian
License type
Commercial
Explore all Data Center versions