Sync Zendesk with Atlassian Apps
- Jira Service Management
Integrate Zendesk with Jira Software, Jira Service Desk, Jira Core, and any other tool in your value stream
ConnectALL allows you to connect Atlassian apps with ANY tool in your value stream. You can also visualize your whole integration landscape, so you can track the end-to-end activities that flow through the value stream.
Orchestrate & Govern
ConnectALL orchestrates multiple automated workflows between the tools in your software delivery value stream. It also enables you to incorporate governance throughout the value stream.
ConnectALL allows you to capture lean metrics such as cycle time, lead time, MTTR and more, helping identify roadblocks, bottlenecks and dependencies to improve software delivery.
ConnectALL’s Value Stream Integration Platform helps you bi-directionally integrate Zendesk with Jira, allowing effective incident management in collaboration with development and support teams. Each team can work in its tool of choice and still be able to collaborate.
ConnectALL’s integration platform is part of the ConnectALL Value Stream Management Solution, which also includes Value Stream Insights, a customizable, real-time analytics solution that enables you to utilize data from across your entire value stream to make informed decisions.
Artifacts: Tickets, Attachments, Comments, Story, Defect, Task, Issue, Problem, Change Request, Incident
Integrate Zendesk with Jira: The help desk agent creates a new support ticket in Zendesk. ConnectALL replicates the data and automatically creates a bug in Jira Software. As the bug is rectified, all the updates flow back to Zendesk from Jira Software, including the attachments and comments.