by ConnectALLfor multiple products
    Jira Server 3.0 - 8.12.3
    Jira Cloud
    Confluence Server 2.0 - 7.7.4
    Confluence Cloud
    Bitbucket Server 1.0.0 - 7.7.1
    Bitbucket Cloud
    See more versions
    Supported
    ConnectALL supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    ConnectALL supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Integrate Zendesk with Jira Software, Jira Service Desk, Jira Core, and any other tool in your value stream

    Integrate Zendesk with Jira Software, Jira Service Desk, Jira Core, and any other tool in your value stream

    Integrate Zendesk with Jira Software, Jira Service Desk, Jira Core, and any other tool in your value stream

    Integrate Tools

    Orchestrate & Govern

    Track Metrics

    ConnectALL allows you to connect Atlassian apps with ANY tool in your value stream. You can also visualize your whole integration landscape, so you can track the end-to-end activities that flow through the value stream.

    ConnectALL orchestrates multiple automated workflows between the tools in your software delivery value stream. It also enables you to incorporate governance throughout the value stream.

    ConnectALL allows you to capture lean metrics such as cycle time, lead time, MTTR and more, helping identify roadblocks, bottlenecks and dependencies to improve software delivery.

    Integrate Tools

    Orchestrate & Govern

    Track Metrics

    ConnectALL allows you to connect Atlassian apps with ANY tool in your value stream. You can also visualize your whole integration landscape, so you can track the end-to-end activities that flow through the value stream.

    ConnectALL orchestrates multiple automated workflows between the tools in your software delivery value stream. It also enables you to incorporate governance throughout the value stream.

    ConnectALL allows you to capture lean metrics such as cycle time, lead time, MTTR and more, helping identify roadblocks, bottlenecks and dependencies to improve software delivery.

    More details

    ConnectALL’s Value Stream Integration Platform helps you bi-directionally integrate Zendesk with Jira, allowing effective incident management in collaboration with development and support teams. Each team can work in its tool of choice and still be able to collaborate.

    ConnectALL’s integration platform is part of the ConnectALL Value Stream Management Solution, which also includes Value Stream Insights, a customizable, real-time analytics solution that enables you to utilize data from across your entire value stream to make informed decisions.

    Artifacts: Tickets, Attachments, Comments, Story, Defect, Task, Issue, Problem, Change Request, Incident

    Use case

    Integrate Zendesk with Jira: The help desk agent creates a new support ticket in Zendesk. ConnectALL replicates the data and automatically creates a bug in Jira Software. As the bug is rectified, all the updates flow back to Zendesk from Jira Software, including the attachments and comments.

    More details

    ConnectALL’s Value Stream Integration Platform helps you bi-directionally integrate Zendesk with Jira, allowing effective incident management in collaboration with development and support teams. Each team can work in its tool of choice and still be able to collaborate.

    ConnectALL’s integration platform is part of the ConnectALL Value Stream Management Solution, which also includes Value Stream Insights, a customizable, real-time analytics solution that enables you to utilize data from across your entire value stream to make informed decisions.

    Artifacts: Tickets, Attachments, Comments, Story, Defect, Task, Issue, Problem, Change Request, Incident

    Use case

    Integrate Zendesk with Jira: The help desk agent creates a new support ticket in Zendesk. ConnectALL replicates the data and automatically creates a bug in Jira Software. As the bug is rectified, all the updates flow back to Zendesk from Jira Software, including the attachments and comments.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    ConnectALL provides support for this app.

    ConnectALL provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Jira Cloud,
    Confluence Cloud,
    Bitbucket Cloud
    Released 2020-09-18

    Summary

    2.10.5

    Versions

    Version 2.10.5 Jira Server 3.0 - 8.12.3,
    Confluence Server 2.0 - 7.7.4,
    Bitbucket Server 1.0.0 - 7.7.1
    Released 2020-09-18

    Summary

    2.10.5

    Installation

    • To integrate Zendesk with other applications, you will need application adapters in ConnectALL. Every instance of an application requires an adapter in ConnectALL. To purchase the Zendesk adapter, please contact us.
    • To integrate Zendesk with other applications, you will need application adapters in ConnectALL. Every instance of an application requires an adapter in ConnectALL. To purchase the Zendesk adapter, please contact us.

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