97
Customers have installed this app in at least 97 active instances.
97
Customers have installed this app in at least 97 active instances.
    by SoftComplyfor Jira Cloud and Jira Server 7.2.0 - 7.13.0
    Supported
    SoftComply supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    SoftComply supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    SoftComply Risk Manager is a risk management add-on for Jira to track and report software product risks

    SoftComply Risk Manager is a risk management add-on for Jira to track and report software product risks

    SoftComply Risk Manager is a risk management add-on for Jira to track and report software product risks

    Identify, mitigate, verify & trace product risks

    Visualize risks in customizable risk matrices

    Reporting of your risks couldn’t be easier

    A fully customizable risk table to manage risks with any method. Complete traceability of risks through links to mitigation actions, test cases and related risks. Quick filtering and sorting of risks for better overview.

    A fully customizable risk matrix – you can change the dimensions and acceptability levels for risk classes. You can visualize risks both at the initial and the final state through initial and residual risk matrices.

    Easy Risk Reporting: Risk Plan has your chosen risk matrix and Risk Report has both your initial and residual risk matrices in it already. Both include embedded guidance of ISO 14971 requirements for medical devices.

    Identify, mitigate, verify & trace product risks

    Visualize risks in customizable risk matrices

    Reporting of your risks couldn’t be easier

    A fully customizable risk table to manage risks with any method. Complete traceability of risks through links to mitigation actions, test cases and related risks. Quick filtering and sorting of risks for better overview.

    A fully customizable risk matrix – you can change the dimensions and acceptability levels for risk classes. You can visualize risks both at the initial and the final state through initial and residual risk matrices.

    Easy Risk Reporting: Risk Plan has your chosen risk matrix and Risk Report has both your initial and residual risk matrices in it already. Both include embedded guidance of ISO 14971 requirements for medical devices.

    More details

    SoftComply Risk Manager is a fully customizable product risk management add-on for Jira for safety critical domains like medical device, automotive, aerospace, aviation and manufacturing.

    You can choose from a wide range of templates to manage and visualize product risks.

    You can track your product risks to requirements, mitigation actions, test cases and other risks.

    You can easily generate risk reports (based on ISO14971) that you can tailor further including both your Initial and Residual Risk Matrix.

    SoftComply Risk Manager is fully customizable - you can change the size of the Risk Matrix, add or remove the Risk Classes, Severity or Probability and define new fields.

    You can customize the SoftComply Risk Manager for hazard analyses, FMEA or any other risk management approach.

    You can easily import your existing product risks to the SoftComply Risk Manager. Full list of features here.

    Need a FDA/ISO compliant Quality Management System? Check out the SoftComply eQMS.

    More details

    SoftComply Risk Manager is a fully customizable software product risk management add-on for Jira.

    You can choose from a wide range of templates to manage and visualize risks.

    You can track product risks to requirements, mitigations, test cases and other risks.

    You can easily generate risk reports that automatically include your risk project settings and Risk Matrices.

    SoftComply Risk Manager is fully customizable - you can change the size of the Risk Matrix, add or remove the Risk Classes, Severity or Probability and define new fields.

    You can customize the SoftComply Risk Manager for any risk management approach you want to use like Hazard Analysis.

    You can easily import your existing product risks to the SoftComply Risk Manager. Full list of features described here.

    Should you want to manage risks with FME(C)A and RPN, please have a look at SoftComply Risk Manager Plus for safety-critical domains.

    Need a FDA/ISO compliant Quality Management System? Check out the SoftComply eQMS.

    Reviews for cloud

    (8)
    Sign in to write a review
    by Angela Bishop on 2017-06-29
    Professional, easily configurable, intuitive, and very relevant to Risk Management. Would appreciate some additional functionality - when adding columns, need to include a <List> field type; also essential is being able to access the awesome SoftComply-specific fields in dashboard gadgets; really fabulous would be a dashboard gadget that illustrates the Risk Matrix. In the meantime, this is probably the better of Risk Management add-ins for JIRA.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you for your feedback, Angela! We are delighted to hear that you found the SoftComply Risk Manager useful for you. As we are constantly improving our products, we also add new features, including the ones you mentioned, to the next releases. Should you have any questions or additional feedback, feel free to email us. - Kind regards, SoftComply Team

    by Tom Stamp on 2017-03-30
    Overdue, highly useful, risk management add on for medical device software (and hardware) development to the ISO 14971 standard for those using JIRA and Confluence. I think this would also be suitable for those doing safety critical software development in other engineering domains. The traceability features are great, giving the ability to trace risk control implementation and mitigation. The automated risk management plan and risk management report generation into Confluence is also a great feature, this should speed up our risk documentation. The choice of risk matrices and the ability to define risk levels is useful too. One feature that really stood out was the risk-line duplication tool, this helps speed up risk assessments significantly.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you, Tom, for your positive review! We are happy to hear that our product provides you the support you were looking for in managing your medical device risks! - SoftComply Team

    Reviews for server

    (8)
    Sign in to write a review
    by Rickard Joyner on 2018-12-03
    Having worked with Risk Manager for a few weeks now my general review is as others mainly positive. The ability to Link Hazards to other issues (requirement - tests - tests executions) does wonders for my Risk Management. Areas of improvement. 1. Import of Hazards... Common... Really? All fields have to be filled with 255 characters? This seems like a simple parsing problem to solve. Also the fact that severity and probability numbers "can't be imported due to complex data structures" is not good either. Coming from an excel based risk management, complete and simple imports would be preferable! Furthermore, it is not good that the import feature reports "100% Success" with no errors when using the wizard even if you don't fill all fields with 255 characters. This was very confusing until I RTFM.... But still. Fix the import, and fix the report on the import process please! 2. Sorting / Filtering the Risk Management Table. It would be very helpful to be able to filter / sort this view on any field. 3. Why are hazard issues defaulted to "Task" issue type? Why not create a "Hazard" issue? 4. In the Issue, When selecting Probability or Severity selections only available as text "improbable", "marginal". Would prefer display / selection of numbers also. All in all though. GREAT improvement over excel and I am very happy to use it!
    Was this review helpful?YesNo
    SoftComply

    Thanks for your feedback and your constructive improvement suggestions, Rickard!

    We are already working on removing the limitation of the 255 characters to allow longer texts to be written in the text fields.

    We will also allow users to disable the automatic sorting in the next version of the Risk Manager.

    In regards to your point nr 4, you can customize the risk matrix and replace the labels of Probability and Severity with numbers that would allow you to see these numbers also in the Issue view. Should you want to learn how to do it, please drop us an email and we'd be happy to arrange a call.

    Thank you and kind regards, SoftComply Team

    by Jussi Ala-Kurikka on 2018-11-02
    At first, the SoftComply Risk Manager looks very easy to use, professional, and configurable. One of the major advantages is the ability to link hazards to other issues in JIRA, mitigation requirements and their verification, for example. However, after a few months of use, I am a little disappointed in SoftComply. In real-life use, there will be a number of hazards and causes which means many lines in the risk table, but SoftComply offers no tools to manage this. Adding support for filtering and sorting the data would help greatly. SoftComply only supports export to Excel, but if I wanted to do risk management in Excel then I would not have chosen SoftComply in the first place. Furthermore, the text fields in the risk table can hold only up to 255 characters. I would expect more from a professional tool. There now seems to be a new "SoftComply Risk Manager Plus" available, but based on the screen captures, even the plus version does not feature the missing filtering and sorting.
    Was this review helpful?YesNo
    SoftComply

    Thank you for your great feedback, Jussi! We are happy to know that you have found the Risk Manager useful.

    Thank you also for your improvement suggestions - we will include additional features to the next releases. In the meantime, we would be happy to help you with specific workarounds should you need them - feel free to drop us an email.

    - Kind regards, SoftComply Team

    by Angela Bishop on 2017-06-29
    Professional, easily configurable, intuitive, and very relevant to Risk Management. Would appreciate some additional functionality - when adding columns, need to include a <List> field type; also essential is being able to access the awesome SoftComply-specific fields in dashboard gadgets; really fabulous would be a dashboard gadget that illustrates the Risk Matrix. In the meantime, this is probably the better of Risk Management add-ins for JIRA.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you for your feedback, Angela! We are delighted to hear that you found the SoftComply Risk Manager useful for you. As we are constantly improving our products, we also add new features, including the ones you mentioned, to the next releases. Should you have any questions or additional feedback, feel free to email us. - Kind regards, SoftComply Team

    by Tom Stamp on 2017-03-30
    Overdue, highly useful, risk management add on for medical device software (and hardware) development to the ISO 14971 standard for those using JIRA and Confluence. I think this would also be suitable for those doing safety critical software development in other engineering domains. The traceability features are great, giving the ability to trace risk control implementation and mitigation. The automated risk management plan and risk management report generation into Confluence is also a great feature, this should speed up our risk documentation. The choice of risk matrices and the ability to define risk levels is useful too. One feature that really stood out was the risk-line duplication tool, this helps speed up risk assessments significantly.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you, Tom, for your positive review! We are happy to hear that our product provides you the support you were looking for in managing your medical device risks! - SoftComply Team

    Reviews for Data Center

    (8)
    Sign in to write a review
    by Angela Bishop on 2017-06-29
    Professional, easily configurable, intuitive, and very relevant to Risk Management. Would appreciate some additional functionality - when adding columns, need to include a <List> field type; also essential is being able to access the awesome SoftComply-specific fields in dashboard gadgets; really fabulous would be a dashboard gadget that illustrates the Risk Matrix. In the meantime, this is probably the better of Risk Management add-ins for JIRA.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you for your feedback, Angela! We are delighted to hear that you found the SoftComply Risk Manager useful for you. As we are constantly improving our products, we also add new features, including the ones you mentioned, to the next releases. Should you have any questions or additional feedback, feel free to email us. - Kind regards, SoftComply Team

    by Tom Stamp on 2017-03-30
    Overdue, highly useful, risk management add on for medical device software (and hardware) development to the ISO 14971 standard for those using JIRA and Confluence. I think this would also be suitable for those doing safety critical software development in other engineering domains. The traceability features are great, giving the ability to trace risk control implementation and mitigation. The automated risk management plan and risk management report generation into Confluence is also a great feature, this should speed up our risk documentation. The choice of risk matrices and the ability to define risk levels is useful too. One feature that really stood out was the risk-line duplication tool, this helps speed up risk assessments significantly.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you, Tom, for your positive review! We are happy to hear that our product provides you the support you were looking for in managing your medical device risks! - SoftComply Team

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$10025 users$1,25050 users$2,400100 users$4,500250 users$6,500500 & upAdditional pricing details
    Up to 10 users
    $50
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $9
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    SoftComply provides support for this app.

    SoftComply provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-08-27

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.4.6 Jira Server 7.2.0 - 7.13.0 Released 2018-08-29

    Summary

    Minor improvements and fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate SoftComply Risk Manager via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SoftComply Risk Manager. You're prompted to log into MyAtlassian. SoftComply Risk Manager begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older SoftComply Risk Manager versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate SoftComply Risk Manager.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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